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Reading license file failed #11
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Welcome! Thanks for posting your first issue. The way things work here is that while customer issues are prioritized, other issues go into our backlog where they are assessed and fitted into the roadmap when suitable. If you need to get this done, consider buying a license which also enables you to use it in your commercial products. More information can be found on https://unidoc.io/ |
Hi Team, |
Hi @Veeraops, This strange, probably can rename the file "UnidocLicense.key" into "UnidocLicense"? and try to remove the tick (') mark, so it will became like this
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@sampila Could you please help us to resolve this issue |
Hi @Veeraops, Could you try this command on terminal
That will give result the path of UnidocLicense. |
Hi @sampila find $PWD -type f -name UnidocLicense Verified the file permissions for the license file. |
@Veeraops have you set the env variable for |
@sampila |
For now, we suggest you to use the
We will checks on our ends regarding the path issue. |
Hi @sampila |
Hi @Veeraops Do this works fine?
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Hi @sampila While we were able to successfully run UniDoc using Docker and add content with a single command, an issue arose when attempting to connect to the UniHTML server at "http://XX.XX.XX.XX:8080/," resulting in the error message "invalid or no license provided." |
@sampila |
@sampila |
Hi @Veeraops Could you share a runnable code snippet? so we can debug this faster. When looking at the error message, do you trying convert large html file? |
Hi @sampila Issue 1: package main
Issue 2: Error: we encountered a "context deadline exceeded" error.
Before attempting to convert a large HTML file, we are currently facing a connection issue with the UniHTML server. |
@sampila Can you please clarify us whether UniPDF license also covers the UniHTML plugin ? |
Hi @Veeraops, Looks like some network issue, seems the UniHTML docker is unreachable. Yes the license should works with UniHTML. and could you try to add this above the "main" function.
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@sampila It's working as expected. Thanks for the support |
@Veeraops glad to hear that, we closing this ticket for now. |
Hi Team,
Below licensekey issue is coming while running docker command
sudo docker run -p 8085:8085 -e UNIHTML_LICENSE_PATH='/home/ec2-user/UnidocLicense.key' -e UNIHTML_CUSTOMER_NAME=Cashe_Software unidoccloud/unihtml
Err: reading license file failed: open /home/ec2-user/UnidocLicense.key: no such file or directory
We have UnidocLicence key and verified the license file's location, file permissions, and ownership, but still encountering the issue.
Could you please help us to resolve this issue as soon as possible.
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