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Can't view inside media folders within Umbraco 15 #18009

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Rhiannon-IF opened this issue Jan 16, 2025 · 4 comments
Closed

Can't view inside media folders within Umbraco 15 #18009

Rhiannon-IF opened this issue Jan 16, 2025 · 4 comments
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@Rhiannon-IF
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Which Umbraco version are you using? (Please write the exact version, example: 10.1.0)

15.0.0

Bug summary

In the media tab in Umbraco 15.0.0 you can only view a folders' details, you can't click into it to see the contents within in a single screen.

Specifics

Here's an example of what happens in Umbraco 8.

Umbraco8.mp4

And here's what happens in Umbraco 15.

Umbraco15.mp4

Steps to reproduce

Create folders within the media tab and try clicking into them to view any contents within.

Expected result / actual result

A list/thumbnail view of all the assets contained within the folder. Currently it only shows the folder details.

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Hi there @Rhiannon-IF!

Firstly, a big thank you for raising this issue. Every piece of feedback we receive helps us to make Umbraco better.

We really appreciate your patience while we wait for our team to have a look at this but we wanted to let you know that we see this and share with you the plan for what comes next.

  • We'll assess whether this issue relates to something that has already been fixed in a later version of the release that it has been raised for.
  • If it's a bug, is it related to a release that we are actively supporting or is it related to a release that's in the end-of-life or security-only phase?
  • We'll replicate the issue to ensure that the problem is as described.
  • We'll decide whether the behavior is an issue or if the behavior is intended.

We wish we could work with everyone directly and assess your issue immediately but we're in the fortunate position of having lots of contributions to work with and only a few humans who are able to do it. We are making progress though and in the meantime, we will keep you in the loop and let you know when we have any questions.

Thanks, from your friendly Umbraco GitHub bot 🤖 🙂

@Rhiannon-IF Rhiannon-IF changed the title Can't view media folders within Umbraco 15 Can't view inside media folders within Umbraco 15 Jan 16, 2025
@leekelleher
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@Rhiannon-IF Thank you for reporting this. I'm curious if your Umbraco instance is an upgrade from a previous version? and are you using uSync? If so, would you be able to read this comment and see if you think it applies to your instance? #17306 (comment)

TL;DR, Quick fix is to go into the Folder media-type and under Structure > Collections, re-select the "List View - Media" configuration.

@leekelleher leekelleher self-assigned this Jan 16, 2025
@Rhiannon-IF
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Fantastic, that's it fixed now - thank you so much for your help. We started out with version 13.3 and then upgraded to 15.0. :)

@leekelleher
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@Rhiannon-IF Super, that's great to hear! 😁

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