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Better Ecommerce tracking #2963

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kinglouie opened this issue Sep 16, 2024 · 1 comment
Open

Better Ecommerce tracking #2963

kinglouie opened this issue Sep 16, 2024 · 1 comment
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enhancement New feature or request

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@kinglouie
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kinglouie commented Sep 16, 2024

Describe the feature or enhancement

I tried setting up umami for tracking some basic e-commerce metrics but I figured it is really hard to get some insights with the current features available.

So far I set up an event order-complete with value and currency. My issue is that the available reports are not able to visualize the data in a meaningful way.

The only thing that I could accomplish is to calculate a conversion rate by setting up a funnel report with

  • step 1 as url with * as the url and
  • step 2 type event with order-complete

These features I am missing the most:

  • Display the purchase value in a meaningful way by aggregating the value over a timespan
  • make conversions a first class citizen in umami, it would be nice if I had conversion rate and average conversion value in the overview of a given site.
  • For the funnel report it would be nice to have a UTM step type so I can calculate a conversion rate for email campaigns
  • For an email campaign I would like to calculate the total value of a specific UTM campaign.

Are there any plans to make umami useful for e-commerce or am I better off using a paid solution?

@franciscao633 franciscao633 added the enhancement New feature or request label Sep 18, 2024
@franciscao633
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Marking as enhancement so this doesn't become stale. All your features are great ideas.

  • Display the purchase value in a meaningful way by aggregating the value over a timespan
    We will releasing a revenue report in the coming week, which will will address this. However, the v1 will lock you into a single currency.

  • Are there any plans to make umami useful for e-commerce or am I better off using a paid solution?
    At a high level and to address the other features, yes it is in our plans to build out a better feature set around e-commerce, but other products could be more suited for your needs at the moment.

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