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Describe the bug
Case Record: If you try to update any field value from Show All Data. then after save, Case owner will automatically updated to the default owner set under Support Settings (Salesforce Setup => Support Settings => Default Case Owner)
Lead Record: If you try to update any field value from Show All Data. then after save, Lead owner will automatically updated to the default owner set under Lead Settings (Salesforce Setup => Lead Settings => Default Lead Owner)
To Reproduce
Steps to reproduce the behavior:
For Case Record:
Open any Salesforce case record (where case owner is not the Default Case Owner)
Open Salesforce Inspector Extension from record and click on Show all data
Edit any field value
Click Save
Go back to the case record and now you will see the Case owner updated to Default Case Owner.
For lead Record:
Follow same steps as case but for Lead record.
Expected behavior
After updating any field value using Inspector, Case/Lead owner should remain same.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop:
OS: Windows 11
Browser - Chrome
Version - 117.0.5938.92
The text was updated successfully, but these errors were encountered:
Hi @dthurupu,
This is normal behaviour and should be the same when you update the record from Salesforce UI right ?
I do not consider it as a bug from Salesforce Inspector but something linked to your implementation.
I'll close the issue since this is not related to the extension, you can re-open it if you do not agree and we will discuss about it
Hi @dthurupu,
It seems that my initial answer was wrong, someone create a feature request that may address your need.
I'll probably implement something to address this need, I'll post updates on the following feature request : #198
Describe the bug
Case Record: If you try to update any field value from Show All Data. then after save, Case owner will automatically updated to the default owner set under Support Settings (Salesforce Setup => Support Settings => Default Case Owner)
Lead Record: If you try to update any field value from Show All Data. then after save, Lead owner will automatically updated to the default owner set under Lead Settings (Salesforce Setup => Lead Settings => Default Lead Owner)
To Reproduce
Steps to reproduce the behavior:
For Case Record:
For lead Record:
Follow same steps as case but for Lead record.
Expected behavior
After updating any field value using Inspector, Case/Lead owner should remain same.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop:
The text was updated successfully, but these errors were encountered: