Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

URL-CTI Support for incoming calls.

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

This package enables the standard Generic Interface ticket operations to send articles.

Znuny (Znuny-Sublime) is a Sublime Text 2/3 plugin that helps you to make Znuny development less painful.

Provide a second phone and email ticket create screen with own config settings.

Build and test packages for ticketsystems.

Sort QueueView, StatusView and LockedView in OTRS by last contact.

Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.

An extension to close a ticket with only one click (quick close).

With this extention you will be able to add external links to OTRS agent and customer navigation bar.

This package enables a "Quick Delete" feature in ticket action row.

MRBS-OTRS - Creating an OTRS ticket via SOAP connection in MRBS. Deprecated! - This package works for MRBS version 1.4.10. All newer versions have not been tested and are not supported.

This module extend Ticket Checklist addon by generating specific ACL (disable close state if checklist not complete)

This package contains the functionality to enable dynamic fields in the ticket customer view.

TemplateToolkit syntax and snippets for Sublime Text.

This package contains the functionality to mark whole tickets or single articles as unseen or seen again.

OTRS - Auto assigning incoming ticket (from email) to the agent.

Znuny code quality checker.

This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view independent via the SysConfig.