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Not working on Huawei devices #6

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PeronGH opened this issue Jun 2, 2024 · 4 comments
Open

Not working on Huawei devices #6

PeronGH opened this issue Jun 2, 2024 · 4 comments

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@PeronGH
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PeronGH commented Jun 2, 2024

The software successfully unlocked Windows Recall on my device. However, after capturing a few screenshots, the feature stopped functioning. Additionally, it appears that Recall is unable to perform OCR, which prevents me from searching through the history. My device is running Windows 11 build 26120.751 (Dev Channel) and is equipped with 16GB of RAM and a Snapdragon 8cx Gen 3 processor.

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@PeronGH
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PeronGH commented Jun 2, 2024

It appears that the issue may be related to the Windows build I am currently using, as indicated in README. I am curious to know if there is a potential fix or workaround for this problem.

@PeronGH PeronGH changed the title Not working on 8cx Gen 3 Not working on build 26120.751 (Dev Channel) Jun 2, 2024
@luohongyou
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Same problem on Windows 11 build 26100.712 (RP Channel), with 8cx Gen 3.
Snipaste_2024-06-03_07-47-01

@PeronGH
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PeronGH commented Jun 3, 2024

@luohongyou Are you using Huawei GK-W7X too? Is your CPU also the 2.69GHz version?

@awarson2233
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It seems that the device lack of NPU drivers and some components if your device is Huawei matebook e go. My solution is downloading and installing SP9 5G's drivers, and installing all apps on workload manually. However,I don't know what exact driver in SP9' 5G exactly fix this bugs.

@thebookisclosed thebookisclosed changed the title Not working on build 26120.751 (Dev Channel) Not working on Huawei devices Jun 21, 2024
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