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[Bug]: Device doesn't response and duplicated devices #439

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MichaelVetter1979 opened this issue Jan 16, 2025 · 4 comments
Open
2 tasks done

[Bug]: Device doesn't response and duplicated devices #439

MichaelVetter1979 opened this issue Jan 16, 2025 · 4 comments
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bug Something isn't working

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@MichaelVetter1979
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Version

3.0.0-alpha.61

Matter Controller

Alexa

Steps to reproduce

Alexa regulary messages that devices are not responding. At the same time the devices get duplicated in alexa. After deleting the non responding devices it will work again, but after some time the old devices get again unresponsive and the the devices duplicate again!

State and attributes

No response

Relevant log output

Documentation & Issues

  • I have reviewed the documentation and the linked troubleshooting guide.
  • I have searched the issues for a similar problem.
@MichaelVetter1979 MichaelVetter1979 added the bug Something isn't working label Jan 16, 2025
@Lukor-1975
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I had the same Problem, devices are coming back after I deleted them.

As a Workaround I decided to delete my Bridge, in the Alexa app and on the Hub and made a fresh new one wich worked fine for me.

@MichaelVetter1979
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Ok, thanks for the suggestion, I will give it a try.

@t0bst4r
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t0bst4r commented Jan 16, 2025

Do you have any special network setup in place? VLAN, Firewall, etc.

@MichaelVetter1979
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MichaelVetter1979 commented Jan 16, 2025

No, there isn't anything special with my network. Home assistant runs on a VM on my NAS. The NAS has a LAN connection. I have two WLANs, one for 2.4 GHz and one for 5 GHz, the Amazon Echo devices are on the 2.4 GHz WiFi. IPv6 is enabled.

Perhaps I should mention, that there are several different Alexa devices in the network (4x Echo Dot, 1x Fire TV Cube, 2x Fire TV Stick, 1x Echo Studio, 4x Alexa Android App). I'm not sure, if that can cause any issues, but alle device management for the Alexa was done with one Android Phone.

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