diff --git a/conversation-api/concepts/trackers.md b/conversation-api/concepts/trackers.md index 4e9f55e8..e6a98edb 100644 --- a/conversation-api/concepts/trackers.md +++ b/conversation-api/concepts/trackers.md @@ -16,7 +16,7 @@ This feature is in the Beta phase. If you have any questions, ideas or suggestio ## What is a Tracker? -Trackers are user-defined enities that allow you to track the occurrences of any characteristics or events in a conversation with just a few examples. You can track critical moments in a conversation across several use cases in both real-time as the conversation is in-progress as well as asynchronously after the conversation is over from recordings. Some use cases for Trackers are when a customer is unhappy, when someone is rude, potential sales opportunity so you can identify emerging trends and gauge the nature of interactions. +Trackers are user-defined entities that allow you to track the occurrences of any characteristics or events in a conversation with just a few examples. You can track critical moments in a conversation across several use cases in both real-time as the conversation is in-progress as well as asynchronously after the conversation is over from recordings. Some use cases for Trackers are when a customer is unhappy, when someone is rude, potential sales opportunity so you can identify emerging trends and gauge the nature of interactions. ## How Trackers Work diff --git a/sdk-intro.md b/sdk-intro.md index 01205770..ef3459ba 100644 --- a/sdk-intro.md +++ b/sdk-intro.md @@ -13,15 +13,25 @@ import TabItem from '@theme/TabItem'; Programmatically use Symbl APIs and integrate it with your web applications and meeting platforms. -Use Symbl's SDKs to directly add Symbl's capabilities onto your web conferencing platforms. It is available in popular programming languages. +Use Symbl's SDKs to directly add Symbl's capabilities onto your web conferencing platforms. It is available in popular programming languages given below:   -
- - + + +
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+ + +*The C# SDK is not maintained as a part of Symbl's official repository yet. While you can utilize this SDK, support for the same is not available at this point.* + ---