diff --git a/resources/prometheus/prometheus-rules.yaml b/resources/prometheus/prometheus-rules.yaml
index c5f455b5..096adc57 100644
--- a/resources/prometheus/prometheus-rules.yaml
+++ b/resources/prometheus/prometheus-rules.yaml
@@ -358,8 +358,8 @@ spec:
 
         - expr: |
             sum by (namespace, rhacs_instance_id, rhacs_org_id, rhacs_org_name, rhacs_cluster_name, rhacs_environment)
-            (rate(grpc_server_started_total{namespace=~"rhacs-.*", job="central", grpc_type="unary",grpc_service!="v1.PingService"}[10m]))
-          record: central:grpc_server_started:total:rate10m
+            (rate(grpc_server_handled_total{namespace=~"rhacs-.*", job="central", grpc_type="unary",grpc_service!="v1.PingService"}[10m]))
+          record: central:grpc_server_handled:total:rate10m
 
         # HTTP
 
@@ -383,6 +383,25 @@ spec:
             )
           record: central:http_incoming_requests:total:rate10m
 
+        - expr: |
+            central:http_incoming_requests:not_5xx:rate10m
+              + on (namespace) group_left(rhacs_instance_id) central:grpc_server_handled:server_available_code:rate10m
+          record: central:incoming_requests:available:rate10m
+
+        - expr: |
+            central:http_incoming_requests:total:rate10m
+              + on (namespace) group_left(rhacs_instance_id) central:grpc_server_handled:total:rate10m
+          record: central:incoming_requests:total:rate10m
+
+        - expr: |
+            clamp (
+              central:incoming_requests:available:rate10m
+                /
+              (central:incoming_requests:total:rate10m > 0),
+              0, 1
+            )
+          record: central:error_rate10m
+
         # This is a time series of 0s (down) and 1s (up).
         # Success rate above 65% is floored to 1.
         # Success rate below 65% is floored to 0.
@@ -394,15 +413,7 @@ spec:
         # reference in dashboards.
         - expr: |
             sum by (namespace, rhacs_instance_id) (
-              floor(
-                (
-                  central:http_incoming_requests:not_5xx:rate10m
-                + on (namespace) group_left(rhacs_instance_id) central:grpc_server_handled:server_available_code:rate10m
-                ) / ((
-                  central:http_incoming_requests:total:rate10m
-                + on (namespace) group_left(rhacs_instance_id) central:grpc_server_started:total:rate10m
-                ) > 0) + 0.35
-              )
+                floor (central:error_rate10m + 0.35)
             )
             or on (namespace, rhacs_instance_id) central:sli:pod_ready
           record: central:sli:error_rate
diff --git a/resources/prometheus/unit_tests/RHACSCentralSLISLO.yaml b/resources/prometheus/unit_tests/RHACSCentralSLISLO.yaml
index e9199f5f..8933a82d 100644
--- a/resources/prometheus/unit_tests/RHACSCentralSLISLO.yaml
+++ b/resources/prometheus/unit_tests/RHACSCentralSLISLO.yaml
@@ -16,8 +16,6 @@ tests:
         values: "1x1000"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="OK", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
         values: "1x1000"
-      - series: grpc_server_started_total{job="central", grpc_type="unary", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
-        values: "1+0x1000"
       - series: haproxy_backend_http_responses_total{job="router_internal_default", code="2xx", exported_namespace="rhacs-aaaabbbbccccddddeeee"}
         values: "1x1000"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="Unavailable", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
@@ -35,8 +33,6 @@ tests:
         values: "0x1000"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="OK", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
         values: "1x1000"
-      - series: grpc_server_started_total{job="central", grpc_type="unary", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
-        values: "1+0x1000"
       - series: haproxy_backend_http_responses_total{job="router_internal_default", code="2xx", exported_namespace="rhacs-aaaabbbbccccddddeeee"}
         values: "1x1000"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="Unavailable", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
@@ -64,8 +60,6 @@ tests:
         values: "1+0x260 0+0x40 1+0x100"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="OK", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
         values: "1+1x400"
-      - series: grpc_server_started_total{job="central", grpc_type="unary", namespace="rhacs-aaaabbbbccccddddeeee", rhacs_instance_id="aaaabbbbccccddddeeee"}
-        values: "1+1x360 362+2x40"
       - series: haproxy_backend_http_responses_total{job="router_internal_default", code="2xx", exported_namespace="rhacs-aaaabbbbccccddddeeee"}
         values: "4+4x400"
       # 200m downtime due Unavailable or 5xx responses. Out of 28 days, this equates to ~0.5% downtime.
@@ -98,8 +92,6 @@ tests:
         values: "1+0x265 0+0x35 1+0x100"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="OK", namespace="rhacs-ffffgggghhhhiiiijjjj", rhacs_instance_id="ffffgggghhhhiiiijjjj"}
         values: "1+1x400"
-      - series: grpc_server_started_total{job="central", grpc_type="unary", namespace="rhacs-ffffgggghhhhiiiijjjj", rhacs_instance_id="ffffgggghhhhiiiijjjj"}
-        values: "1+1x365 367+2x35"
       - series: haproxy_backend_http_responses_total{job="router_internal_default", code="2xx", exported_namespace="rhacs-ffffgggghhhhiiiijjjj"}
         values: "4+4x400"
       # 175m downtime due Unavailable or 5xx responses. Out of 28 days, this equates to ~0.43% downtime.
@@ -132,8 +124,6 @@ tests:
         values: "1+0x279 0+0x21 1+0x100"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="OK", namespace="rhacs-kkkkllllmmmmnnnnoooo", rhacs_instance_id="kkkkllllmmmmnnnnoooo"}
         values: "1+1x400"
-      - series: grpc_server_started_total{job="central", grpc_type="unary", namespace="rhacs-kkkkllllmmmmnnnnoooo", rhacs_instance_id="kkkkllllmmmmnnnnoooo"}
-        values: "1+1x379 381+2x21"
       - series: haproxy_backend_http_responses_total{job="router_internal_default", code="2xx", exported_namespace="rhacs-kkkkllllmmmmnnnnoooo"}
         values: "4+4x400"
       # 105m downtime due Unavailable or 5xx responses. Out of 28 days, this equates to ~0.25% downtime.
@@ -166,8 +156,6 @@ tests:
         values: "1+0x6 0+0x6"
       - series: grpc_server_handled_total{job="central", grpc_type="unary", grpc_code="OK", namespace="rhacs-ppppqqqqrrrrsssstttt"}
         values: "5+5x14"
-      - series: grpc_server_started_total{job="central", grpc_type="unary", namespace="rhacs-ppppqqqqrrrrsssstttt"}
-        values: "5+5x14"
       - series: haproxy_backend_http_responses_total{job="router_internal_default", code="2xx", exported_namespace="rhacs-ppppqqqqrrrrsssstttt"}
         values: "5+5x14"
     alert_rule_test: