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Custom Field in Jira not exporting the data correctly #960

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C-F-Palmer opened this issue Jan 9, 2024 · 0 comments
Open

Custom Field in Jira not exporting the data correctly #960

C-F-Palmer opened this issue Jan 9, 2024 · 0 comments
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@C-F-Palmer
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C-F-Palmer commented Jan 9, 2024

I am using version 3.0.329 and have come across this issue with a custom field in Jira (which is actually a cascading picklist field) not exporting the data correctly. The field captures a "Company" name and "Site" location. Below is an example of the issue:

Jira field looks like this:

image

Mapping file looks like this:

{
"source": "Company - Site",
"source-type": "name",
"target": "Custom.Company"
},

Export file looks like this:

{
"ReferenceName": "Custom.Company",
"Value": "Parent values: Xxxxxxx Energy International SA(12233)Level 1 values: France(12234)"
},

Azure looks like this:

image
The Azure field is a Picklist field.

Not sure if this is helpful but I did notice that the string of text that is being exported can be found in the History audit trail in JIra.

I am only trying to capture the data in the first cascading field which is the company name and realize I am unable to capture the Site/location as previously confirmed so that is why the company name is the only field mapped.

This does not happen when using version 3.0.85.

@Alexander-Hjelm Alexander-Hjelm added the bug Something isn't working label Jan 9, 2024
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