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I have searched open and closed issues for duplicates
I am submitting a bug report for existing functionality that does not work as intended
This isn't a feature request or a discussion topic
Bug description
I wanted to transfer my messages from my old iPhone to my new iPhone. The Wi-Fi I was using did not have client isolation, so it should be possible to transfer messages from one phone to the other. However, the old iPhone tried to connect to the new iPhone and after some waiting I got the error message that transferring messages was not possible due to a failure in connection.
Steps to reproduce
Old iPhone in Lockdown mode
New iPhone w/o Lockdown mode
Transfer messages from old iPhone to new iPhone -> fails
Disable Lockdown mode on old iPhone (causes a reboot)
Transfer messages from old iPhone to new iPhone -> works
Expected Result: Even though I don't know if this issue can be fixed on a technical level, it would be great if an error message would hint that Lockdown mode is possibly the cause why messages cannot be transferred.
Device info
Device: iPhone 13 mini
iOS version: 16.0 beta 8
Signal version: 7.30
Link to debug log
While the transfer failed, I took some log messages. Signal seems to attempt to connect to imagent via XPC during the message transfer, which fails in Lockdown mode. These XPC connection attempts happen multiple times. Could this be an issue?
After a while, I also got a connection timeout, which is the part that was also indicated by the user interface.
Due to only being able to transfer messages from an iPhone to another once, and this procedure taking multiple hours depending on the amount of Signal messages, I wasn't able to analyze the issue further.
default 21:04:29.221148+0200 Signal 063f All results have been returned to the client
default 21:04:29.221173+0200 Signal 063f Time spent in client code: 0,00 ys
default 21:04:29.221216+0200 Signal 063f FINISH (2,59 ms)
default 21:04:29.221261+0200 Signal [0x10fa5bd40] Re-initialization successful; calling out to event handler with XPC_ERROR_CONNECTION_INTERRUPTED
error 21:04:29.221287+0200 imagent Client 9956 does not have any of allowed entitlements ["com.apple.imagent", "com.apple.private.imagent", "com.apple.private.imcore.imagent", "com.apple.imagent.av", "com.apple.imagent.chat"], invalidating connection
error 21:04:29.221362+0200 Signal Synchronous remote object got an error attempting to post setup, reason: Couldn’t communicate with a helper application.
default 21:04:29.221385+0200 imagent [0x9b25b2940] invalidated because the current process cancelled the connection by calling xpc_connection_cancel()
default 21:04:29.221477+0200 imagent [0x9b25b2940] activating connection: mach=false listener=false peer=true name=com.apple.imagent.embedded.auth.peer[9956].0x9b25b2940
default 21:04:29.221611+0200 Signal 0642 BEGIN: Will execute fetch for request: <private>
... (repeating)
error 21:04:29.228507+0200 imagent Client 9956 does not have any of allowed entitlements ["com.apple.imagent", "com.apple.private.imagent", "com.apple.private.imcore.imagent", "com.apple.imagent.av", "com.apple.imagent.chat"], invalidating connection
default 21:04:29.228559+0200 imagent [0x9b25b2940] invalidated because the current process cancelled the connection by calling xpc_connection_cancel()
default 21:04:29.228585+0200 imagent [0x9b25b2940] activating connection: mach=false listener=false peer=true name=com.apple.imagent.embedded.auth.peer[9956].0x9b25b2940
default 21:04:29.228698+0200 Signal No nickname found for auto-updating contact <private>
default 21:04:29.228720+0200 Signal 064b Contact: ...
default 21:04:29.228760+0200 Signal 064b All results have been returned to the client
default 21:04:29.228792+0200 Signal [0x10fa5bd40] Re-initialization successful; calling out to event handler with XPC_ERROR_CONNECTION_INTERRUPTED
default 21:04:29.228816+0200 Signal 064b Time spent in client code: 0,00 ys
default 21:04:29.228915+0200 Signal 064b FINISH (1932 µs)
error 21:04:29.228939+0200 Signal Synchronous remote object got an error attempting to post setup, reason: Couldn’t communicate with a helper application.
... (no more messages from the Signal process for 20 seconds)
default 21:04:49.747236+0200 Signal Invite timeout for peer [...] fired.
default 21:04:59.504879+0200 Signal tcp_input [C20.1.1.1:3] flags=[F.] seq=3267886283, ack=2197429871, win=265 state=ESTABLISHED rcv_nxt=3267886283, snd_una=2197429871
default 21:04:59.505095+0200 Signal nw_protocol_tcp_log_summary [C20.1.1.1:3]
[... <private>:57749<-><private>:443]
Init: 1, Conn_Time: 14.483ms, SYNs: 1, WR_T: 0/0, RD_T: 0/0, TFO: 0/0/0, ECN: 0/0/0, Accurate ECN (client/server): Disabled/Disabled, TS: 1, TSO: 0
rtt_cache: process, rtt_upd: 5, rtt: 32.562ms, rtt_var: 30.250ms rtt_nc: 13.781ms, rtt_var_nc: 4.750ms base rtt: 10ms
ACKs-compressed: 0, ACKs delayed: 0 delayed ACKs sent: 0
default 21:04:59.505422+0200 Signal tcp_input [C20.1.1.1:3] flags=[F.] seq=3267886283, ack=2197429871, win=265 state=CLOSE_WAIT rcv_nxt=3267886284, snd_una=2197429871
default 21:04:59.506432+0200 Signal Connection 20: read-side closed
default 21:04:59.506745+0200 Signal Connection 20: read-side closed
default 21:04:59.506859+0200 Signal Connection 20: read-side closed
default 21:04:59.507004+0200 Signal Connection 20: cleaning up
The text was updated successfully, but these errors were encountered:
Bug description
I wanted to transfer my messages from my old iPhone to my new iPhone. The Wi-Fi I was using did not have client isolation, so it should be possible to transfer messages from one phone to the other. However, the old iPhone tried to connect to the new iPhone and after some waiting I got the error message that transferring messages was not possible due to a failure in connection.
Steps to reproduce
Expected Result: Even though I don't know if this issue can be fixed on a technical level, it would be great if an error message would hint that Lockdown mode is possibly the cause why messages cannot be transferred.
Device info
Device: iPhone 13 mini
iOS version: 16.0 beta 8
Signal version: 7.30
Link to debug log
While the transfer failed, I took some log messages. Signal seems to attempt to connect to
imagent
via XPC during the message transfer, which fails in Lockdown mode. These XPC connection attempts happen multiple times. Could this be an issue?After a while, I also got a connection timeout, which is the part that was also indicated by the user interface.
Due to only being able to transfer messages from an iPhone to another once, and this procedure taking multiple hours depending on the amount of Signal messages, I wasn't able to analyze the issue further.
The text was updated successfully, but these errors were encountered: