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"1 Unread Message" reported on all conversations after linking #4414

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a-type opened this issue Jul 18, 2020 · 4 comments
Closed
1 task done

"1 Unread Message" reported on all conversations after linking #4414

a-type opened this issue Jul 18, 2020 · 4 comments

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@a-type
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a-type commented Jul 18, 2020

  • I have searched open and closed issues for duplicates

Bug Description

After linking the Desktop app to a phone, viewing conversations with users for the first time erroneously reports "1 Unread Message" at the top of the conversation pane, above the security notice about not transferring conversation history, even if there are no new messages (according to the phone app) or even no conversation history with that user to begin with.

Steps to Reproduce

  1. Link the app to a phone for the first time
  2. Open any conversation with a contact
  3. See the unread label, as shown

Actual Result:

A notice about an unread message is displayed above the warning about not syncing history. There is, however, no badge or titlebar indication of an unread message anywhere else. Clicking away from the conversation hides the message upon returning.

Expected Result:

This is the real question - I suppose this may be "by design" since the warning about not syncing history is kind of an 'unread message.' However, as a user, I don't consider system notifications or warnings like that to be "messages," which have a clear meaning in a chat app. Seeing "1 Unread Message" in this circumstance causes me to believe that I have new conversation history with this user, which leads to confusion when I cannot find the new message in the phone app. Even if this behavior was by design, I'd suggest removing the "1 Unread Message" text in this scenario.

Screenshots

image

Platform Info

Signal Version: v1.34.4

Operating System: Windows 10, Version 1903, Build 18362.959

Linked Device Version: 4.66.5

Link to Debug Log

https://debuglogs.org/0a79a780011ed7fb4eed6dd03aa8a463ac03bc8b3cdb179129e48d2fa355defe

@kaimast
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kaimast commented Nov 13, 2020

I seem to have the same bug it, except it says "2 unread messages" for every contact.

As soon as I sent a message to the particular person it is gone.

@MantisTree
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I see the same after linking Signal Desktop - "1 Unread Message" from every user, and many if not all of these users have not signed up for Signal.

@kaimast
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kaimast commented Jan 14, 2021

There seems to be another issue where "1 unread message" shows up when receiving a video call on your phone while the desktop version is not running. In this case also a missed audio call shows up with a timestamp from when I opened the desktop app.

I think this might be a similar bug, where Signal doesn't transfer a notification (in this case about the video call I took a few hours ago) correctly and shows a "1 unread message" notification instead.

@stale
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stale bot commented Sep 24, 2021

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

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