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Metastream errors on launch when missing VC++ dependency #14

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samuelmaddock opened this issue Sep 16, 2018 · 6 comments
Closed

Metastream errors on launch when missing VC++ dependency #14

samuelmaddock opened this issue Sep 16, 2018 · 6 comments
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bug Something isn't working

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@samuelmaddock
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samuelmaddock commented Sep 16, 2018

If you're coming from Google, please see the FAQ for general questions.


  • Metastream Version: 0.1.2
  • OS Version: Windows 10

Steps to Reproduce:

  1. Open Metastream without Visual C++ dependencies.
Error: The specified module could not be found.

chrome_2018-09-16_03-14-16g3sv

To fix this, the user needs to install Visual C++ Redistributable for Visual Studio 2015
https://www.microsoft.com/en-us/download/details.aspx?id=48145

This error should be caught on startup and a dialog should instruct the user to download this.

@samuelmaddock samuelmaddock added the bug Something isn't working label Sep 16, 2018
@samuelmaddock
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Should be fixed by 1d53c0a, I wasn't able to test though as I had issues trying to uninstall the dependencies.

I'll re-open if someone reports this again after the release of v0.1.4.

@samuelmaddock
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Oops, I forgot to update the download links on the website so people were still downloading 0.1.3 without the friendly error message. 😭

@talynone
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talynone commented Nov 8, 2018

Bug still exists in 0.14, friend who lives in NZ running Windows 10 latest x64 had the startup error, was fixed by installing x64 C++ redistributable from Microsoft.

@samuelmaddock
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@talynone Does your friend use a language other than English on Windows? I was checking explicitly for English text previously. This will be fixed in the next update. e2afdca

@talynone
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Sorry for the delayed response, she's using English, I'm not sure if she's using a New Zealand / Australian / British variant though.

@samuelmaddock
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Closing as the Electron app will soon be deprecated by #94.

@samuelmaddock samuelmaddock unpinned this issue Apr 22, 2019
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