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Error when viewing records with many holdings #1619

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jenniferward opened this issue Jul 24, 2024 · 6 comments
Open

Error when viewing records with many holdings #1619

jenniferward opened this issue Jul 24, 2024 · 6 comments
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@jenniferward
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@MFalletta and I have encountered this error when viewing records that have dozens of holdings:
image

In German it looks like this:
image (2)

It is happening right now with https://muscat.rism.info/admin/sources/1001299207 and https://muscat.rism.info/admin/sources/852028308 -- Windows 10, Chrome. These are both treatises.

I think https://muscat.rism.info/admin/sources/990053593 holds the record for most holdings, but it is not triggering the error right now.

@xhero
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xhero commented Sep 23, 2024

Does this still happen? I was never able to trigger it.

@jenniferward
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Yes it is happening right now with https://muscat.rism.info/admin/sources/852028308!
image

@xhero
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xhero commented Sep 24, 2024

How often does it happen? I can't seem to reproduce it, not even if I storm muscat with refreshes...

@ahankinson
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When it happens open up the web inspector in Chrome and take a screenshot of any errors in the console. 403 would suggest that some credentials are not being sent.. maybe a CORS or some cross-origin problem where a cookie can’t be sent to a different url?

@xhero
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xhero commented Sep 24, 2024

I wonder if it is the SBB proxy blowing up, I can't find 403s in the logs in muscat and depending from the connection I'm using (eduroam, RISM wifi or VPN) I get this error always (eduroam) or never (VPN)

@jenniferward
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4 participants