Some fields are sometimes arrays, sometimes hashes

[rangerscience]

Among other locations, when retrieving a document, you can have these structures:

"pages"=>
 {"page"=>
   [{"page_number"=>"1", "original_template_guid"=>"redacted", "original_template_filename"=>"redacted.pdf"},
    {"page_number"=>"2", "original_template_guid"=>"redacted", "original_template_filename"=>"redacted.pdf"}]},

"pages"=>
 {"page"=>
   {"page_number"=>"1", "original_template_guid"=>"redacted", "original_template_filename"=>"redacted.pdf"}},

Same for audit_trails, and probably other locations.

This is clearly an artifact from XML conversions, but holy fuck, it is a pain when your schema can be so weirdly different.

[mwean]

We just ran into a production incident because of this. It's very problematic to have inconsistent responses.