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version => 5.0.96.2, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => de, appName => Zotero, appVersion => 5.0.96.2, extensions => Zotero Storage Scanner (5.0.8, extension), ZoteroQuickLook (1.4.2, extension), Zotero Report Customizer (5.0.34, extension), ZotFile (5.0.16, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.96.2, extension), Better BibTex for Zotero (5.4.20, extension), Zutilo Dienstprogramm für Zotero (3.9.0, extension), Zotero Word for Mac Integration (5.0.36.SA.5.0.96.2, extension, disabled)
How to reproduce the issue
Select some items
Right Click create Report
Window shows: "ReportCustomizer: Zotero is still loading, please try again later."
This is just for the record.
After Checking AddOns the latest Updates of some Addons were not properly installed and a restart of Zotero was missing.
It seems (but not sure) BetterBibTex was not the latest version (5.4.20) or only partially installed.
For me several restarts of Zotero were necessary to make the issue go away.
BetterBibTex is now 5.4.23
Report Customizer is now working fine without change.
Here the final version listing:
version => 5.0.96.2, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => de, appName => Zotero, appVersion => 5.0.96.2, extensions => Zotero Storage Scanner (5.0.8, extension), ZoteroQuickLook (1.4.2, extension), Zotero Report Customizer (5.0.34, extension), ZotFile (5.0.16, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.96.2, extension), Zutilo Dienstprogramm für Zotero (3.9.0, extension), Better BibTex for Zotero (5.4.23, extension), Zotero Word for Mac Integration (5.0.36.SA.5.0.96.2, extension, disabled)
You can close this and keep for reference
The text was updated successfully, but these errors were encountered:
acsr
changed the title
When starting Report from the context menu: "ReportCustomizer: Zotero is still loading, please try again later."
"ReportCustomizer: Zotero is still loading, please try again later." with Better BibTex 5.4.20 and Zotero Report Customizer 5.0.34
Jun 7, 2021
Prerequisites
Report during the issue
version => 5.0.96.2, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => de, appName => Zotero, appVersion => 5.0.96.2, extensions => Zotero Storage Scanner (5.0.8, extension), ZoteroQuickLook (1.4.2, extension), Zotero Report Customizer (5.0.34, extension), ZotFile (5.0.16, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.96.2, extension), Better BibTex for Zotero (5.4.20, extension), Zutilo Dienstprogramm für Zotero (3.9.0, extension), Zotero Word for Mac Integration (5.0.36.SA.5.0.96.2, extension, disabled)
How to reproduce the issue
Window shows: "ReportCustomizer: Zotero is still loading, please try again later."
This is just for the record.
After Checking AddOns the latest Updates of some Addons were not properly installed and a restart of Zotero was missing.
It seems (but not sure) BetterBibTex was not the latest version (5.4.20) or only partially installed.
For me several restarts of Zotero were necessary to make the issue go away.
Here the final version listing:
version => 5.0.96.2, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => de, appName => Zotero, appVersion => 5.0.96.2, extensions => Zotero Storage Scanner (5.0.8, extension), ZoteroQuickLook (1.4.2, extension), Zotero Report Customizer (5.0.34, extension), ZotFile (5.0.16, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.96.2, extension), Zutilo Dienstprogramm für Zotero (3.9.0, extension), Better BibTex for Zotero (5.4.23, extension), Zotero Word for Mac Integration (5.0.36.SA.5.0.96.2, extension, disabled)
You can close this and keep for reference
The text was updated successfully, but these errors were encountered: