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[Feedback] Alerts are not user friendly #567

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ddahan opened this issue Nov 2, 2024 · 3 comments
Open

[Feedback] Alerts are not user friendly #567

ddahan opened this issue Nov 2, 2024 · 3 comments

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@ddahan
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ddahan commented Nov 2, 2024

Description

Hi there,

I just wanted to provide feedback on alerts.
The most important feature I need is the same than I get with sentry: get an email as soon as my server has an uncaught exception. This should be built-in in my opinion, but it's not.
Now let say I want to configure it:

  • I need to build a query. Ok, that should not be difficult, especially because the placeholder seems to be the query I need to write. However, I don't expect to having the need to write query for this. It's additional work, and I'm not sure it's the right one.
  • Then, I want to receive the alert, all I see are "channels" and that I don't have one. I Click "new channel", all I see is a name and a type which is stuck to webhook. I just want to receive a simple email, what the hell is this?

In the end, I get frustrated to not have such a basic feature. This contrasts with the rest of the application which is really easy to use. I hope this will be improved over time!

Thanks.

Python, Logfire & OS Versions, related packages (not required)

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@ddahan ddahan added the bug Bug related to the Logfire Python SDK label Nov 2, 2024
@sydney-runkle sydney-runkle added user feedback and removed bug Bug related to the Logfire Python SDK labels Nov 5, 2024
@Kludex
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Kludex commented Dec 24, 2024

Hi @ddahan ,

I'm sorry we didn't reply sooner. Thanks for the feedback.

We are aware of those 2 points:

  1. Error monitoring.
  2. Email integration for alerts #80

We are working on both points. @dmontagu is leading this initiative. We should update this soon.

@ddahan
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ddahan commented Dec 25, 2024

Thanks, I'll close the issue the, and will check the #80 one :)

@ddahan ddahan closed this as completed Dec 25, 2024
@Kludex Kludex reopened this Dec 25, 2024
@Kludex
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Kludex commented Dec 25, 2024

This is good to track the error monitoring part. 🙏

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