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Selecting 10 photos out of an album --> Download sends me a .tar file. Unfortunately this is completely empty.
Apart from no content in the archive, I'd prefer a .zip for maximum compatibility on all platforms. .tar is not an issue on my MacBook nor on my PCs as 7-zip is installed, but I'm not sure if a standard Windows user without any 3rd party packers can deal with it.
UPDATE: Seems to be a general issue. I've shared this album and another user has added the pictures into it. The pics are displayed, but I can't download any of them - even not in the detailed photo view via "..." --> "Download". It gives a "file not found" error:
UPDATE 2: The bug is even more generic. Logged in as the initial user who puts the photos into the album - download still fails with "file not found".
The text was updated successfully, but these errors were encountered:
jacotec
changed the title
Download of several photos - .tar is empty
Download of photos from another user in a shared album fails
Nov 25, 2022
jacotec
changed the title
Download of photos from another user in a shared album fails
Download of photos from an album fails
Nov 25, 2022
Selecting 10 photos out of an album --> Download sends me a .tar file. Unfortunately this is completely empty.
Apart from no content in the archive, I'd prefer a .zip for maximum compatibility on all platforms. .tar is not an issue on my MacBook nor on my PCs as 7-zip is installed, but I'm not sure if a standard Windows user without any 3rd party packers can deal with it.
UPDATE: Seems to be a general issue. I've shared this album and another user has added the pictures into it. The pics are displayed, but I can't download any of them - even not in the detailed photo view via "..." --> "Download". It gives a "file not found" error:
UPDATE 2: The bug is even more generic. Logged in as the initial user who puts the photos into the album - download still fails with "file not found".
The text was updated successfully, but these errors were encountered: