Cannot scroll in Block Categories

[cavalierlife]

• I have searched for similar issues in both open and closed tickets and cannot find a duplicate.
• The issue still exists against the latest stable version of Elementor.

Description

When trying to select a block from the templates, the scrollbar isn't working correctly, and isn't letting me view and/or select some of the available blocks. Tried in both Firefox and Chrome. Tried different domains, different servers, different hosts, incognito browsers, brand-spanking-new WP installs, adjusting the browser zoom level, with no plugins, no scripts, no additional css, no functions, no hooks running, no console errors. Tried both GeneratePress and default WP TwentySeventeen themes.

Seems to only happen if I choose a category such as Hero. If I just leave it at All categories, then scrolling and selecting works fine.

I checked with the membersin the Elementor FB group. Most don't have the issue but a few do, so it's not just me. I posted a video in that thread to show the problem. The thread is at https://www.facebook.com/groups/Elementors/permalink/1492348637557584/

Steps to reproduce

Install Elementor and Elementor Pro. Add from Template. Choose Blocks. Choose one of the categories such as Hero. Unable to scroll down or choose any block below the scroll's fold.

Isolating the problem

• This bug happens with only Elementor plugin active (and Elementor Pro).
• This bug happens with a default WordPress theme active.
• I can reproduce this bug consistently using the steps above.

Environment

System Info

``` == Server Environment == Operating System: Linux Software: Apache MySQL version: 5.6.36 PHP Version: 7.2.4 PHP Max Input Vars: 1000 PHP Max Post Size: 128M GD Installed: Yes Write Permissions: All right Elementor Library: Connected

== WordPress Environment ==
Version: 4.9.5
Site URL: https://chirocollar.com
Home URL: https://chirocollar.com
WP Multisite: No
Max Upload Size: 128 MB
Memory limit: 96M
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Language: en-US
Timezone: 0
Debug Mode: Inactive

== Theme ==
Name: GeneratePress
Version: 2.0.2
Author: Tom Usborne
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

== Active Plugins ==
Elementor
Version: 2.0.9
Author: Elementor.com

Elementor Pro
	Version: 2.0.3
	Author: Elementor.com

GP Premium
	Version: 1.6.2
	Author: Tom Usborne

WooCommerce
	Version: 3.3.5
	Author: Automattic

WooCommerce PayPal Express Checkout Gateway
	Version: 1.5.3
	Author: WooCommerce

WooCommerce Stripe Gateway
	Version: 4.1.2
	Author: WooCommerce

== Debug ==
Errors:
TypeError: this.dataAdapter is null
at https://chirocollar.com/wp-content/plugins/elementor/assets/lib/select2/js/select2.full.min.js?ver=4.0.5 - 1:61197
2018-05-01 23:06 +00:00
x 2 times

</details>

[obe1968]

Confirmed having the same issue on Firefox Quantum - 59.0.2

Environment :

Server Environment
Operating System: Linux
Software: Apache
MySQL version: 5.6.36
PHP Version: 7.0.29
PHP Max Input Vars: 3000
PHP Max Post Size: 128M
GD Installed: Yes
Write Permissions: All right
Elementor Library: Connected

If adding a template from the library, with no category selected, then I can scroll the whole page. If I choose a category, the scrollbar will not work within a category.

Shawn

[iCoachLive]

Can confirm. On Hero section. Have not tested others.

[dax702]

Confirm, happening to me too, but not isolated to just Hero blocks, happens on any blocks as well as page templates too.

[bainternet]

@cavalierlife @obe1968 @iCoachLive @dax702

Thanks we can replicate.

[PaulSolomon93]

Can confirm. Happens on any blocks.

[obe1968]

Elementor staff...

Do we please have an update on this? The only thing we see is it is moved to the bug section. Are we going to get a resolution soon?

Please advise...

Thanks :)

[cavalierlife]

The latest update did NOT solve this problem.

[obe1968]

I have replied to the closed issue above as well. Myself and two other users who originally had this problem have confirmed that it is still not working in FF or Chrome after upgrading to 2.0.10. Please advise...

Thank you...

Shawn

[simonmaquilon]

The latest update did NOT solve this issue, please reopen it.

[bainternet]

Please make sure you are updated and clear browser cache.

let me know.

[obe1968]

Elementor 2.0.10
Elementor Pro 2.0.5

All caches have been cleared, and many others have posted on Facebook Elementor Community group that after updating and caches being cleared, the issue remains not solved.

Shawn

[pixelturm]

Still the same issue; FF and Chrome, browsers + plugins are updated, cache is cleared, in incognito-mode the same, kr

[obe1968]

Replied to ticket# 4394 as well...

Lyle posted on FB a work around for some. When you first choose a category, scrolling does not work. Then choose the same category a second time, and then you can scroll. But like I said, this workaround is not working for all users, and is still a bug.

[obe1968]

Tested earlier today on Firefox quantum, and still does not work in FF, but it does on Chrome.