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Failed data export message does not provide any details #4831
Replies: 1 comment · 14 replies
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👋 @szymond What CE version you are using? There were some issues with exports in v2.1.2 and v2.1.3. |
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You can try increasing the timeout even more. |
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With configuration: Logs look like this:
It seems to me, maybe problem with executing query partially is caused by ClickHouse restarting itself? But why would it do that, I don't know. |
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No, the errors mean that the client (us) closed the connection prematurely because the job timed out after 15 minutes. |
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And the ingesters (from the WriteBuffer errors) might be failing because ClickHouse and / or your whole VM gets "overwhelmed" with the export. This is just a guess though since I don't see the actual error message there, just a closed socket. |
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Btw, please use fenced code snippets for the logs :) It would make reading them easier. I've edited your previous messages to improve formatting. |
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I am trying exporting website's data. It fails.
Ui says: Something went wrong when preparing your download. Please try again.
Mail says: Your Plausible CE export for [...] has encountered an error and was unsuccessful. Sorry for the trouble this may have caused.
There are no more details. I'd love to know what's the error about. How can I find it out?
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