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iPadOS 13 crashes and reloads #286

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KatieWoe opened this issue Jun 29, 2021 · 6 comments
Closed

iPadOS 13 crashes and reloads #286

KatieWoe opened this issue Jun 29, 2021 · 6 comments
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@KatieWoe
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KatieWoe commented Jun 29, 2021

For phetsims/qa#662
iPadOS 13.7 Safari, the sim crashed and reloaded fairly quickly (phet-brand). The device hadn't been used in a while and restarting it seems to have improved the issue, but a crash did happen again. First was with ?stringTest=double and second was with stringTest=rtl. Nothing in particular seemed to precede the crashes, just normal usage.
Not sure what next steps would be since the memory tests looked ok.

@pixelzoom
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@KatieWoe please identify the device, and attempt to reproduce. If unable to reproduce, then you can close this issue.

@KatieWoe
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It was an iPadAir 2 running iPadOS 13.7. It did occur twice (reproduced from phetsims/qa#662 (comment)) which is when I added it here. Do you want me to try for another reproduction?

@pixelzoom
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Yes please. If you can tether the iPadAir to a Mac, and get console output, that would be very useful. Otherwise I have no idea how I'd proceed with investigating this.

@KatieWoe
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Alright. May be a bit before I get the chance to try. I'll let you know if I manage to reproduce with a console.

@KatieWoe
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KatieWoe commented Jul 1, 2021

Tried for about half an hour and wasn't able to reproduce with the console. @pixelzoom let me know if you want me to keep trying.

@pixelzoom
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Let's assume that this was something specific to this device, and close this issue. If it reoccurs, we can reopen.

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