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Play area goes white when window is resized (special circumstances) #123

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learnthinkteach opened this issue Apr 18, 2014 · 6 comments
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@learnthinkteach
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Test device: MacBook Pro (2011)

Operating System: OSX 10.9.2

Browser: Safari and Firefox

Problem description: Under some circumstances, the play area goes white white when window is resized

Steps to reproduce:

  1. Click the PhET icon in the menu bar but do not select an option
  2. Resize the window
  3. Play area is white, menu bar and home screen still work
  4. Play area can be restored when window is resized again.

Severity: Not at all severe, just wanted to record the observation that this occurs.

Screenshots:
screenshot_248

screenshot_249

Troubleshooting information (do not edit):
Name: Acid-Base Solutions
URL: http://www.colorado.edu/physics/phet/dev/html/acid-base-solutions/1.0.0-rc.2/acid-base-solutions_en.html
Version: 1.0.0-rc.2
Features missing: touch
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.75.14 (KHTML, like Gecko) Version/7.0.3 Safari/537.75.14
Language: en-us
Window: 1077x638
Pixel Ratio: 1/1
WebGL: disabled

@samreid
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samreid commented Apr 18, 2014

Nice catch Julia, I observed the same thing and have been tracking it in phetsims/joist#114. It should have been resolved 5 hours ago, but that was too late to make it into acid base solutions 1.0.0-rc.2.

@pixelzoom
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Thanks for fixing. Let's try not to make other changes to joist until ABS 1.0.0-rc.3 is published, so that I can pickup up this fix by substituting joist 'master' for the sha that was used in ABS 1.0.0-rc.2. I don't generally like to do that, but it seems safe in this case and won't necessitate a full test protocol.

@samreid
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samreid commented Apr 18, 2014

OK, I'll stay out of Joist until I get your go-ahead. (You caught me just in time--I had files staged for commit. Though if something else accidentally gets committed there you could just use this joist sha: 9b8f899) Keep me posted.

@pixelzoom
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According to @samreid, the fix in joist broken some other things. So we're recommending that ABS 1.0.0 be published with this known issue. It is an issue that affects all other sims, so will be addressed during republishing. And ABS will need to be part of republishing in order to pick up various other new features and fixes that are not yet completed (e.g., license info, new sun buttons)

@pixelzoom pixelzoom added the bug label Apr 18, 2014
@samreid
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samreid commented Apr 22, 2014

Joist should be stable now. The PhET menu is still quirky in that it doesn't move when the window is resized: phetsims/joist#115 But at least it appears at the right size and doesn't crash the sim any longer.

@pixelzoom
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Closing. This joist fix was picked up before publishing 1.0.0.

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