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return to sender app after timeout period #15

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hshafique opened this issue Nov 11, 2014 · 4 comments
Open

return to sender app after timeout period #15

hshafique opened this issue Nov 11, 2014 · 4 comments

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@hshafique
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I have an iOS app that allows users to buy items and make a payment on there own using paypal here app. The following work flow takes place:
1 - user interacts with my app which allows them to select items and make a payment
2 - when they checkout paypal here gets launched
3 - they make the payment or press cancel and they are returned to my app

If the user never executes step 3, the paypal here iOS app stays on the screen forever. The next user would be confused as they aren't presented with my app anymore. Therefore is it possible to specify a timeout period in the url. Once the timeout period expires, the paypal here app relaunches the original app?

Thanks

@jaredegan
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I will discuss this with the dev team. This seems like a bit of an edge case, though. The users could just get trained up on how to switch back to your app.

@hshafique
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Thank yhou for looking into it. The use case for us is common and it is the following:
Our app runs on an ipad and sits in a location without an adminstrator watching it. The user has the option to make several different types of donations. Once he chooses his donation type and amount the PPH app gets launched. If he changes his mind and leaves, the next user is still exposed to the PPH here app and gets confused. There are other cases where this functionality is useful. There are times where the PPH gets in a state where there is no way to go back to the original app. This situation can occur if the user hits "Enter card no", then clicks on "back" and "cancel". We are not stuck in the PayPal Here app and now have to manually go back to the original app. An option timer would ensure that we always go back to the original app without human intervention.

Thanks

@jaredegan
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Do you use this app on iPad? If so would you be interested in trying out a pilot of our forthcoming new version? If that's the case, please reach out to me at [email protected].

@shankie-codes
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Has there been any progress with this? I'm interested in the same feature as I'm making a semi-unmanned payment kiosk for a charity. Thanks!

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