Parity UI getting crashed everytime

[sayan1886]

Before filing a new issue, please provide the following information.

I'm running:

• Parity client version: 0.0.0
• Parity UI version: 0.2.4
• Operating system: MacOS
• Installed via: installer
• Fully synchronized: no
• Network: ethereum / ropsten / kovan / ...
• I tried to restart both Parity UI and Parity Ethereum client: no / yes

_Your issue description goes here below. Parity UI getting crashed after downloading parity.

[amaury1093]

I will have a look into this issue.

Could you paste the content of /Users/sayanchatterjee/Library/Application\ Support/parity-ui/parity.log?

Thanks.

[felixbrucker]

I experienced the same on Windows 8.1 x64, the log file is empty and when i try to execute the parity.exe manually windows tells me the program can't be executed on my PC.

On my Desktop running Windows 8.1 x64 as well everything works.

[amaury1093]

For debug purposes, could you try:

• make sure no other Parity instance in running
• remove the binary /Users/sayanchatterjee/Library/Application\ Support/parity-ui/parity (in AppData for windows)
• launch Parity UI again

This will allow Parity UI to have a clean start.

---

Alternatively, you could run Parity in another terminal, and run Parity UI with the --no-run-parity flag, this will tell the UI not to launch another instance of parity.

[axelchalon]

FWIW I have this issue on fether when the program tries to run Fether after downloading it

[axelchalon]

Looks like this is due to an incomplete download of Parity by Parity UI. Like Amaury said, removing the Parity binary downloaded by Parity UI and re-launching Parity UI sould fix the problem