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[iOS11] 3.6.2 can‘t display *.HEIC images #933

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michaelstingl opened this issue Aug 30, 2017 · 5 comments
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[iOS11] 3.6.2 can‘t display *.HEIC images #933

michaelstingl opened this issue Aug 30, 2017 · 5 comments

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@michaelstingl
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6e920008-569d-4cff-9416-c047b527a4ac

*.HEIC shot with iOS 11 beta camera app, uploaded from oC iOS app (Photo Albums > All Photos)

  • ownCloud server 10.0.3 beta
  • ownCloud iOS app 3.6.2
  • IPad Pro 10.5
  • iOS 11 beta (15A5368a)
@nasli
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nasli commented Sep 12, 2017

Notice that this format can only be available for devices with Apple’s A9 processor (iPhone 6s, 6s Plus, the iPhone SE, iPhone 7 or later, iPad Pro, iPad(2017)or later) and can be disabled in Settings>Camera>Formats>Most Compatible.

@nasli
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nasli commented Sep 12, 2017

Also make sure Settings>Camera>Formats> Automatic option is selected to transfer as jpg
screen shot 2017-09-12 at 15 46 03

This are some workarounds meanwhile we have a better approach.

Take into account that this format are not compatible with lot of other systems yet.
Just iOS11 and macOS High Sierra(10.13).

Happens the same with new compress format for video files (HEVC)

@nasli nasli added the image label Sep 12, 2017
@Emil-G
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Emil-G commented Jan 3, 2018

Also an issue in Gallery and Core (previews)

@michaelstingl michaelstingl added this to the 3.7.4 milestone Jan 30, 2018
@chscherrer
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It’s not really an alternative to use technology of the last millennium - heic support would be highly appreciated by many

@jesmrec jesmrec removed this from the 3.7.4 milestone Apr 26, 2018
@michaelstingl
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Just tested the 3.8.0 on iOS 12. It can display *.HEIC and also shows thumbnails from downloaded files. The ownCloud server can't generate thumbnails from *.HEIC, so no thumbnails can be shown for remote files.

2018-11-03 00 49 15

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