Sync problem: Internal Server Error

[tachyon-ops]

Hi all,

How can I debug this:

"Error downloading https://cloud.mydomain.com/remote.php/webdav/somefile.typ-chunking-numbers-x-y - server replied: Internal Server Error"

owncloud.log:
is_file(): open_basedir restriction in effect

This behaviour is happening for some users (I've seen in the issues in mirall, also posted there, and have been asked to come here and post here).

Some topics: #1901 #9220 #1906

Now, it works well with linux client, but not with windows one. Have no idea about the mac client.

Is it a server issue? I don't think so, or if it is, it's combined with windows client.
Can anyone help me debug? I need this runing efficiently.

Thanks

[karlitschek]

this is strange. can you try to disable open_basedir restriction completely and see if the problem still exists?

[tachyon-ops]

can't seam to be able to do it (I use kloxo-mr) tried some config files (php.ini for that domain) but open_basedir is always the same. I'll update this as soon as I am able to get some actual results.

Can't seam to be able to switch off open_basedir (security imposition)
But, if I have an open_basedir like /home/user , shouldn't I be able to access without any problem some /home/user/x_dir/y_dir ?

[karlitschek]

@nmpribeiro Can you try with ownCloud 7.0.4 ?

[tachyon-ops]

Hi @karlitschek I've updated the other day. So far so good. But I need to test it with big files and for some days (the network speed/performance has much to say in the behaviour).

I will keep you posted.

[tachyon-ops]

Sorry for the long delay. Switched from kloxo to vestacp. Much better. So far, no more error seen.
The issue was ostensively debated here:
#9324