WebGUI upload never completes #19433

tsmr2015 · 2015-09-29T08:51:31Z

Steps to reproduce

upload any file, any size using web interface

Expected behaviour

The file is uploaded, progress bar completes and folder is refreshed.

Actual behaviour

When I upload a file, the transfer progress bar correctly reaches 100% however it never seems to complete. If I go to the "Admin" page or log out/in I get the JS warning about possible loss of data. Then I go back to the folder and the file was uploaded correctly.

Server configuration

Operating system: Debian 3.2.68-1+deb7u3

Web server: Apache/2.2.22 (Debian)

Database: MySQL

PHP version: 5.4.44-0+deb7u1

ownCloud version: ownCloud 8.1.3 (stable)

Updated from an older ownCloud or fresh install: fresh

List of activated apps:

Enabled:

activity: 2.0.2
calendar: 0.7.3
documents: 0.10.2
files: 1.1.10
files_pdfviewer: 0.7
files_sharing: 0.6.2
files_texteditor: 0.4
files_trashbin: 0.6.3
files_versions: 1.0.6
files_videoviewer: 0.1.3
firstrunwizard: 1.1
provisioning_api: 0.2
templateeditor: 0.1
updater: 0.6

Disabled:

contacts
encryption
external
files_external
files_locking
gallery
user_external
user_ldap
user_webdavauth

The content of config/config.php:

'REDACTED', 'passwordsalt' => 'REDACTED', 'secret' => 'REDACTED', 'trusted_domains' => array ( 0 => 'REDACTED', ), 'datadirectory' => '/var/owncloud/data', 'overwrite.cli.url' => 'REDACTED', 'dbtype' => 'mysql', 'version' => '8.1.3.0', 'dbname' => 'REDACTED', 'dbhost' => 'REDACTED', 'dbtableprefix' => 'oc_', 'dbuser' => 'REDACTED', 'dbpassword' => 'REDACTED', 'logtimezone' => 'UTC', 'installed' => true, 'loglevel' => '0' ); **Are you using external storage, if yes which one:** local **Are you using encryption:** no **Are you using an external user-backend, if yes which one:** none ### Client configuration **Browser:** Waterfox 40.0.2 + Chrome 45.0.2454.101 m **Operating system:** Win7 ### Logs #### Web server error log no errors in server log #### ownCloud log (data/owncloud.log) ``` {"reqId":"ureveP7qRejsPC3Z3cM2","remoteAddr":"","app":"DeleteOrphanedSharesJob","message":"0 orphaned share(s) deleted","level":0,"time":"2015-09-29T08:30:01+00:00","method":"--","url":"--"} {"reqId":"2B4HPNNKlBMoXkdVfeNG","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166055","level":1,"time":"2015-09-29T08:34:14+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=0&includeUpdateInfo=1"} {"reqId":"2B4HPNNKlBMoXkdVfeNG","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166051","level":1,"time":"2015-09-29T08:34:14+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=0&includeUpdateInfo=1"} {"reqId":"2B4HPNNKlBMoXkdVfeNG","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166049","level":1,"time":"2015-09-29T08:34:15+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=0&includeUpdateInfo=1"} {"reqId":"RpT7Y27Seh5qRDJ8ONLJ","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166055","level":1,"time":"2015-09-29T08:35:21+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=0&includeUpdateInfo=1"} {"reqId":"RpT7Y27Seh5qRDJ8ONLJ","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166051","level":1,"time":"2015-09-29T08:35:21+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=0&includeUpdateInfo=1"} {"reqId":"RpT7Y27Seh5qRDJ8ONLJ","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166049","level":1,"time":"2015-09-29T08:35:21+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=0&includeUpdateInfo=1"} {"reqId":"I2qoG+dfOHVIs9nVZRA7","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166055","level":1,"time":"2015-09-29T08:35:29+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=1&includeUpdateInfo=1"} {"reqId":"I2qoG+dfOHVIs9nVZRA7","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166051","level":1,"time":"2015-09-29T08:35:29+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=1&includeUpdateInfo=1"} {"reqId":"I2qoG+dfOHVIs9nVZRA7","remoteAddr":"REDACTED","app":"core","message":"No update found at the ownCloud appstore for app 166049","level":1,"time":"2015-09-29T08:35:29+00:00","method":"GET","url":"\/index.php\/settings\/apps\/list?category=1&includeUpdateInfo=1"} {"reqId":"Xc2hGxOvSa0qAjDOQmsR","remoteAddr":"REDACTED","app":"caldav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 No basic authentication headers were found\",\"Code\":0,\"Trace\":\"#0 \\\/www\\\/REDACTED\\\/lib\\\/private\\\/connector\\\/sabre\\\/auth.php(149): Sabre\\\\DAV\\\\Auth\\\\Backend\\\\AbstractBasic->authenticate(Object(Sabre\\\\DAV\\\\Server), 'ownCloud')\\n #1 \\\/www\\\/REDACTED\\\/lib\\\/private\\\/connector\\\/sabre\\\/auth.php(122): OC\\\\Connector\\\\Sabre\\\\Auth->auth(Object(Sabre\\\\DAV\\\\Server), 'ownCloud')\\n #2 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php(118): OC\\\\Connector\\\\Sabre\\\\Auth->authenticate(Object(Sabre\\\\DAV\\\\Server), 'ownCloud')\\n #3 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n #4 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n #5 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(456): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n #6 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n #7 \\\/www\\\/REDACTED\\\/apps\\\/calendar\\\/appinfo\\\/remote.php(57): Sabre\\\\DAV\\\\Server->exec()\\n #8 \\\/www\\\/REDACTED\\\/remote.php(132): require_once('\\\/www\\\/REDACTED...')\\n #9 {main}\",\"File\":\"\\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Backend\\\/AbstractBasic.php\",\"Line\":70}","level":0,"time":"2015-09-29T08:44:34+00:00","method":"OPTIONS","url":"\/remote.php\/caldav\/principals\/REDACTED\/"} {"reqId":"oCGhC1lcNxRJn+XOLuMk","remoteAddr":"REDACTED","app":"caldav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 No basic authentication headers were found\",\"Code\":0,\"Trace\":\"#0 \\\/www\\\/REDACTED\\\/lib\\\/private\\\/connector\\\/sabre\\\/auth.php(149): Sabre\\\\DAV\\\\Auth\\\\Backend\\\\AbstractBasic->authenticate(Object(Sabre\\\\DAV\\\\Server), 'ownCloud')\\n #1 \\\/www\\\/REDACTED\\\/lib\\\/private\\\/connector\\\/sabre\\\/auth.php(122): OC\\\\Connector\\\\Sabre\\\\Auth->auth(Object(Sabre\\\\DAV\\\\Server), 'ownCloud')\\n #2 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php(118): OC\\\\Connector\\\\Sabre\\\\Auth->authenticate(Object(Sabre\\\\DAV\\\\Server), 'ownCloud')\\n #3 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n #4 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n #5 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(456): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n #6 \\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n #7 \\\/www\\\/REDACTED\\\/apps\\\/calendar\\\/appinfo\\\/remote.php(57): Sabre\\\\DAV\\\\Server->exec()\\n #8 \\\/www\\\/REDACTED\\\/remote.php(132): require_once('\\\/www\\\/REDACTED...')\\n #9 {main}\",\"File\":\"\\\/www\\\/REDACTED\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Backend\\\/AbstractBasic.php\",\"Line\":70}","level":0,"time":"2015-09-29T08:44:35+00:00","method":"PROPFIND","url":"\/remote.php\/caldav\/calendars\/REDACTED\/"} {"reqId":"opOyUUSJWFlKJscYmBfP","remoteAddr":"","app":"DeleteOrphanedSharesJob","message":"0 orphaned share(s) deleted","level":0,"time":"2015-09-29T08:45:02+00:00","method":"--","url":"--"} ```

tsmr2015 · 2015-09-29T08:52:08Z

As reported on forums, the issue is resolved by disabling the "Share Files 0.6.2" app

PVince81 · 2015-09-29T09:17:48Z

@tsmr2015 thanks for the detailed information.

Is the upload to a shared folder ? I guess it isn't since it works when disabling sharing.
When sharing is enabled, what options were set in the "Admin" page in the "Sharing" section ?
Does it happen for any user or is it a specific user ? Does that user receive shares from someone ?

PVince81 · 2015-09-29T09:18:55Z

@tsmr2015 do you have the forum link, in case there is additional clues ?

PVince81 · 2015-09-29T09:19:28Z

Also, does Webdav upload work ? Desktop or mobile client ? This could be an additional clue regarding the code paths.

ghost · 2015-09-29T09:41:08Z

@PVince81 https://forum.owncloud.org/viewtopic.php?f=31&t=30707

There was also some older threads like:

https://forum.owncloud.org/viewtopic.php?f=31&t=28179
https://forum.owncloud.org/viewtopic.php?f=31&t=28910

but it seems no one has managed to report this here yet (as happens quite often 🙈 )

PVince81 · 2015-09-29T09:46:06Z

Okay, so bascially the file is uploaded properly but something is happening after writing the file and it returns an error instead. Unfortunately I don't see anything related in the log.

tsmr2015 · 2015-09-29T09:53:52Z

@PVince81 All sharing features have been disabled via the admin panel
@PVince81 I'm guessing you already know that but the file is uploaded correctly (md5 hash is verified) only the transfer process in the web interface never completes. Also no issues whatsoever with mac sync client

PVince81 · 2015-09-29T09:58:03Z

@tsmr2015 can you open the network console during the upload, and when it's done, check the response from ajax/upload.php ?

tsmr2015 · 2015-09-29T10:00:49Z

I have now activated the sharing features and re-enabled the "Share Files 0.6.2" app, file transfer completes without any issues.
Having the app enabled while disabling sharing generates the problem.

tsmr2015 · 2015-09-29T10:04:16Z

[{"id":5692,"parentId":"4507","date":"September 29, 2015 at 12:03:09 PM GMT+2","mtime":1443520989000,"icon":"\/core\/img\/filetypes\/package-x-generic.svg","name":"REDACTED.rar","permissions":27,"mimetype":"application\/x-rar-compressed","size":158881,"type":"file","etag":"6bd2e6c2242072544ac3bfe220b6e35f","status":"success","originalname":"REDACTED.rar","uploadMaxFilesize":537919488,"maxHumanFilesize":"513 MB","directory":"\/stuff\/work\/REDACTED"}]

PVince81 · 2015-09-29T10:07:21Z

Hmmm right, I can't find the ticket about it any more. It seems that disabling "Allow apps to use the Share API" can cause trouble when the "Share files" app is still enabled.

PVince81 · 2015-09-29T10:17:57Z

Hmm, I tried the following:

Setup v8.1.3
Go to admin page
Disable "Allow apps to use the Share API"
Upload a file

Getting this JS error after upload:

Uncaught TypeError: Cannot read property 'loadIcons' of undefined(anonymous function) @ share.js?v=d028082f1d751c91934050a3efd2da32:75
x.event.dispatch @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
x.event.add.v.handle @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
x.event.trigger @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
e.event.trigger @ jquery-migrate.min.js?v=d028082f1d751c91934050a3efd2da32:2(anonymous function) @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
x.extend.each @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:4
x.fn.x.each @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:4
x.fn.extend.trigger @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
FileActions.display @ fileactions.js?v=d028082f1d751c91934050a3efd2da32:411
FileList._renderRow @ filelist.js?v=d028082f1d751c91934050a3efd2da32:948
FileList.add @ filelist.js?v=d028082f1d751c91934050a3efd2da32:865(anonymous function) @ filelist.js?v=d028082f1d751c91934050a3efd2da32:2067
x.event.dispatch @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
x.event.add.v.handle @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
x.event.trigger @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
e.event.trigger @ jquery-migrate.min.js?v=d028082f1d751c91934050a3efd2da32:2
(anonymous function) @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
x.extend.each @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:4
x.fn.x.each @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:4
x.fn.extend.trigger @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:5
$.Widget._trigger @ jquery-ui.custom.js?v=d028082f1d751c91934050a3efd2da32:787
$.widget._onDone @ jquery.fileupload.js?v=d028082f1d751c91934050a3efd2da32:794
(anonymous function) @ jquery-ui.custom.js?v=d028082f1d751c91934050a3efd2da32:405
(anonymous function) @ jquery.fileupload.js?v=d028082f1d751c91934050a3efd2da32:836
x.Callbacks.c @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:4
x.Callbacks.p.fireWith @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:4k @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:6
x.ajaxTransport.send.r @ jquery.min.js?v=d028082f1d751c91934050a3efd2da32:6

Let me have a look, hopefully a quick fix.

PVince81 · 2015-09-29T10:19:57Z

Ah yes, this was fixed on master #17343

PVince81 · 2015-09-29T14:18:10Z

Backport PR is here, for 8.1: #19439

MorrisJobke · 2015-09-29T14:31:28Z

Fixed with 8.1.4

PVince81 added Type:Bug feature:sharing sev2-high labels Sep 29, 2015

PVince81 mentioned this issue Sep 29, 2015

Do not register JS share plugin if core sharing API is disabled #17343

Merged

MorrisJobke added this to the 8.1.4-current-maintenance milestone Sep 29, 2015

MorrisJobke closed this as completed Sep 29, 2015

ownclouders mentioned this issue Sep 4, 2018

Part-completed v2 chunked upload #32567

Closed

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WebGUI upload never completes #19433

WebGUI upload never completes #19433

tsmr2015 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

ghost commented Sep 29, 2015

PVince81 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

MorrisJobke commented Sep 29, 2015

WebGUI upload never completes #19433

WebGUI upload never completes #19433

Comments

tsmr2015 commented Sep 29, 2015

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration

tsmr2015 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

ghost commented Sep 29, 2015

PVince81 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

tsmr2015 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

PVince81 commented Sep 29, 2015

MorrisJobke commented Sep 29, 2015