Amazon S3 not updating

[dev4press]

When I added S3 bucket, it was attached and files where added. I removed some files using ownCloud, but S3 was not deleting files. I removed files manually, and I had to delete S3 access keys from ownCloud and add them again, and only than changes were visible.

But now, I have many new files added into bucket, but ownCloud shows only state of bucket from 20 days ago, and it is not seeing any new file in bucket. Removing and adding access keys have no effect.

Only error in the log is this:

Fatal | remote | An exception occurred while executing 'SELECT `size` FROM `oc_filecache` WHERE `storage` = ? AND `path_hash` = ?': SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

Regards,
Milan

[karlitschek]

@butonic any idea?

[butonic]

@dev4press are you using encryption? What version of owncloud are you using? Please consider updating the initial report with our issue template https://raw.github.com/owncloud/core/master/issue_template.md

What happens when you rescan the files via command line with occ?

> php occ files:scan <username>

or in the browser console with

scanFiles(true,'/')

Furthermore, you can increase the amount of logging in the config.php

[butonic]

might be a duplicate of #8633 when the missing files reside in subfolders in s3

[nlaplante]

I had a similar issue. I ran:

scanFiles(true, '/Amazon S3')

in the browser console. 'Amazon S3' is my S3 mount point. Refreshed the page and now I see the bucket content.

[nlaplante]

@butonic I don't think so; since I couldn't see files at the root of the bucket.

[PVince81]

Closing as duplicate of #13507