Unable to register GISAID credentials

[mecalderon]

Hi!

I have a problem authenticating my account. I have a user who works on the Gisaid page. But when I try to authenticate, it doesn't allow me

[malkuzweny]

Hi,

Can you please provide more details? What type of error message are you getting?

[mecalderon]

It says not user found with this login or e-email, but I have changed the password and with the same data it works on the Gisaid page

[mecalderon]

We have also tried with other users who have a Gisaid account and it also says the same. And these users do enter Gisaid

[rpalcab]

Hi!

I can't connect to GISAID either. I got this error:

> authenticateUser()
Please open this url in a browser and authenticate with your GISAID credentials.

https://gpsapi.epicov.org/epi3/gps_authenticate/UBCJRPCABACMYFWKGBGSLMLMCHSCGHHVKPNJHBTKIFPQFRKZQMGYZBADCCAOVTCGBWCOTCMCDGCQVODJWZVKGDWCTEZVTPLOQTHCDDHHRGHCMIRBQALSLWDBQWMJQUDV


Waiting for authentication... [press CTRL-C to abort]
Authenticated successfully!
Error in cat(red$bold(termsText)) : object 'red' not found

[rpalcab]

I've continued messing around with the package and I was able to use all the functions despite the error in the previous message

[JingAvaWang]

Hi!

I can't register GISAID credentials using authenticateUser() either. When open url (https://gpsapi.epicov.org/epi3/gps_authenticate/CAGHWYAQUJPCHZECXDRIVVTIBLEYHLONUVFYMUKUUYZUNPWFMNAYQCAQMLZOWMFVVBVDFCHJPXCMBTFTULWVNMAIEYJNWTMFCXEJFEHYGJBQFLIFPIQBGAHOAWGYDICTError) in a browser, I got this error:
Username or login wrong!