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SEGV error #977

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luishdemetrio opened this issue May 4, 2021 · 4 comments
Closed

SEGV error #977

luishdemetrio opened this issue May 4, 2021 · 4 comments

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@luishdemetrio
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Describe the bug
A VB3 application is crashing for a specific UI for the emulator 2039. I am using Windows 10 64-bit.
The first trace: the app was launched, user puts the customer ID and before entering the next window it crashes. On the 2nd the next window arrives and when it goes to the fixed-term option, it closes there.

Expected behavior
The VB3 App is working on Windows 10 32-bit.

Screenshots
image

Environment (please complete the following information):

  • OS: Windows 10 64-bits 2004

trace.zip

Thank you very much in advance.

@cracyc
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cracyc commented May 5, 2021

The trace shows it's crashing in IDispatch::Release but there's not enough information to know why.

@luishdemetrio
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Thank you @cracyc for helping us out. 👊 Do you know if there is a way to get more details?

@cracyc
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cracyc commented May 6, 2021

For starters, since it crashes in 32bit code, a backtrace with symbols in windbg would help.

@luishdemetrio
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I am closing this bug, as the issue was fixed after I've compiled the emulator with the latest version to get the symbols.
Thank you very much!!!! 👊

PedroApprovesPedrorcGIF

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