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getting-titan-token-from-google.md

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How to get a Titan token from Google

Here is how to get an Multi-factor Authentication (MFA) Titan token from Google. Note that tokens are also called "security keys" or "keys".

It's easy. Basically, you go to the Google Store's Titan key page and buy what you need; if you have a coupon code you can use it to get the token for free.

One caveat: These tokens are shipped from the US, so they cannot be shipped to countries if it is illegal to do so under US law. Our apologies; we can’t control US law.

Get started

To get an MFA Titan token from Google, go here:

https://store.google.com/product/titan_security_key

You’ll need to create an account there if you don’t have one, and you’ll need to log in if you aren’t already. We’ll skip those steps here (they're similar to systems everywhere) and assume you’re logged in.

Once you have logged into an account, the Titan security key page on Google Store should look like this:

drawing

Now select “Buy”.

Select a model

After you've selected "Buy" you’ll be shown various models to choose from. The USB-C/NFC keys weren’t available at the time these screenshots were made, so we could only choose the USB-A/NFC keys. That's a perfectly reasonable choice anyway, if you have USB-C you can still use USB-A keys using a simple adapter that you probably have anyway. Your screen should look something like this:

drawing

Choose the model by selecting “Add To Cart” underneath the preferred model.

Confirm the shopping cart

Once you've added a token to the cart, the store will then show you the shopping cart contents. Your screen should look something like this:

drawing

You don’t have to, but consider adding a “personalized gift message” that others couldn’t guess. That won't counter an attacker who intercepts the mail delivery, but it's a zero-cost countermeasure if an attacker decided to spray subverted tokens to many people.

Select “Check Out”. You’ll then see a checkout screen:

Checkout

You'll now see a checkout form:

drawing

Click on “Shipping Address” and fill in your shipping address.

Important: Use a shipping address where you have reasonable confidence that the token will not be tampered with at its destination nor will tampered with along the way. For most people, a home or business address is fine. However, if you're concerned about interception, consider using a special address (e.g., of someone else you trust).

If you received a coupon code, click on “Add promo code”, enter the coupon code, and press “Apply”. The total cost should now be $0. Note: coupon codes are single use & each one gets a single token.

When we tested this, you have to enter payment information (e.g., credit card information) even when you use a coupon code (making the cost $0). That may be fixed when you read this, but just be aware that this information may be required.

Make sure the checkbox for "Please send me Google Store special offers and newsworthy updates." has the value you prefer. You are not required to accept special offers or updates to get a token.

Once you’re done, select “Confirm purchase”.

Checkout complete

If the checkout (purchase) fails you may see a “reload page” message. If that happens, just follow the instructions.

If the checkout (purchase) succeeds, you’ll see a “Thanks, NAME” page. We aren’t showing the page here, because it includes the shipping address. The page will also show the expected delivery time.

When you receive the token, make sure it includes the “gift” message you set if you set one.