Copilot usage APIs not returning data for 25th and 26th Nov

[dharinp]

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We are trying to call Copilot REST APIs - both /usage (old API) and /metrics (new API) - but aren't getting data for the 25th Nov and 26th Nov, across multiple organizations.

Is there an ongoing issue about this is being tracked internally?

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[jsicom]

I have the same issue. No usage data since the 23rd of Nov for my organization.

[mccmar]

I have the same issue.

[jlopezcgl]

We’ve double-checked the API integration on our end and confirmed that:

• API requests are being sent correctly without errors.
• Responses indicate successful calls, but the data for November 25, 26 and 27 is missing.
• This issue is consistent across multiple organizations, suggesting it might not be specific to our implementation.

If there’s an internal issue being tracked, could you provide an update or an ETA for a resolution? Alternatively, if any recent changes to the API could explain this behavior, please let us know so we can adjust accordingly.

[Akash1134]

Hi everyone,

Thank you for bringing this to our attention. The issue has been reported to the concerned team, and we’ll keep you updated as soon as we have more information to share.

[happylyy]

I have the same issue from Nov.25th

[dharinp]

Hey @Akash1134 do we have any updates here?

[icolumnist]

It would be great to take some SLA predictions to fix this issue.

[bartvd2024]

Problem still occurs

[happylyy]

Hello! How long do you need to fix this problem? It would be great to take some SLA predictions to fix this issue.

[mccmar]

Hi at all. Now it works!!

[happylyy]

It works! But data of 25th,26th Nov. are missing

[bartvd2024]

Works for me again too.

[mccmar]

Hi at all. I think that we have the problem again. Please check. Thanks

[dharinp]

Yes, even I am facing missing data for yesterday (9th Dec).

Can someone please check this?

[icolumnist]

Unfortunately, the problem still actual for everyone users. We have to believe and wait for the fast fix.

[bartvd2024]

Here as well, issue is back, missing Dec 9th and Dec 10th now.