2FA Loss and Recovery

[thiagosauddev]

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I had to create this new account, which I talk to you about.

Because my account https://github.com/thiagosaud, I lost access.

I no longer have the recovery key, nor 2FA, nor SSH, it is a very old and very important account for me.

I have the account email, the account password, I receive emails from this account.

When 2FA was launched on github, I registered using Microsoft's Authenticator, and at that time it didn't save the keys in the clouds, so when I changed my cell phone, I lost all my keys.

This is a very important account for me and my community, I really want to get it back.

As I said above, I have the registered email, the registered password, and I even receive all emails from github.

On the profile is my photo, which I can prove by also forwarding my original identity.

[davevad93]

Hi @thiagosauddev,

For account related issues, it's recommended that you contact support by opening a ticket here, select Two-factor authentication recovery and explain your issue with 2FA access on your former GitHub account.

[Ravindulakmina]

[samus-aran]

Hi @Ravindulakmina,

We’ve clarified our stance on using generative AI tools like ChatGPT within our Community via this announcement. Please review the guidelines to ensure your post meets them as failure to adhere to those rules can result in action taken by our moderator team.  You can read our updated Code of Conduct and the announcement for more details. Thank you for helping us maintain an authentic and beneficial space for everyone.