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Geometry editor is missing the ruler when grid view is on #493

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muh182 opened this issue Mar 8, 2022 · 4 comments
Closed

Geometry editor is missing the ruler when grid view is on #493

muh182 opened this issue Mar 8, 2022 · 4 comments
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Triage Issue needs to be assessed and labeled, further information on reported might be needed

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@muh182
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muh182 commented Mar 8, 2022

The geometry editor is missing the ruler when the grid view is on.

This the current behavior:

Screenshot 2022-03-07 172947

The expected behavior should be:

Screen Shot 2022-03-08 at 7 56 58 AM

Environment

Windows

Some additional details about your environment for this issue (if relevant):

  • Windows 10
  • 1.1.0+ v2e7010aa0

Context

Students cannot model the building correctly. We have this version installed in our computer labs.

@muh182 muh182 added the Triage Issue needs to be assessed and labeled, further information on reported might be needed label Mar 8, 2022
@macumber
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macumber commented Mar 9, 2022

That is odd @muh182, I see the grid labels in the v1.1.0-b2e7010aa0 which is the SHA posted for
https://github.com/openstudiocoalition/OpenStudioApplication/releases/tag/v1.1.0 (I assume that is the one you are using and there is just a 'b'->'v' typo in your post).

Is there a specific action that makes the labels go away? How did you get a screenshot with and without the labels, is the behavior different on different computers?

@muh182
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muh182 commented Mar 10, 2022

Thanks @macumber. This is the version:

Screenshot 2022-03-09 180352

We have this version installed in our computer lab. When we open the geometry editor, by default we do not see the ruler for the grid. I tried unchecking and checking back the grid box, but this issue still persists. The other image for the expected behavior is from a my office computer (both Mac and Windows 10 work fine for me).

Not sure if it is helpful, but the opening page is also like this

Screenshot 2022-03-09 180449

@macumber
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Oh, that looks like you are hit by #472

I have not been able to reproduce that issue at all. Would it be possible for you do windows key + R and type 'dxdiag' and in there do "save all information" and post an update with this block (paste your log where indicated please.)

<details>

<summary>click to expand log</summary>

PASTE DXDIAG OUTPUT HERE
</details>

@jmarrec
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jmarrec commented Oct 14, 2024

Closing for lack of activity, and because it seems it's the same as #472 anyways.

@jmarrec jmarrec closed this as completed Oct 14, 2024
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