diff --git a/generate_schema/provider/status_changes.json b/generate_schema/provider/status_changes.json
index ed66c489..52e3f027 100644
--- a/generate_schema/provider/status_changes.json
+++ b/generate_schema/provider/status_changes.json
@@ -123,7 +123,8 @@
                           "service_start",
                           "user_drop_off",
                           "rebalance_drop_off",
-                          "maintenance_drop_off"
+                          "maintenance_drop_off",
+                          "agency_drop_off"
                         ]
                       }
                     }
@@ -157,7 +158,8 @@
                         "enum": [
                           "service_end",
                           "rebalance_pick_up",
-                          "maintenance_pick_up"
+                          "maintenance_pick_up",
+                          "agency_pick_up"
                         ]
                       }
                     }
diff --git a/provider/README.md b/provider/README.md
index 7373c29f..46eb27a9 100644
--- a/provider/README.md
+++ b/provider/README.md
@@ -295,12 +295,14 @@ When multiple query parameters are specified, they should all apply to the retur
 | | | `user_drop_off` | User ends reservation |
 | | | `rebalance_drop_off` | Device moved for rebalancing |
 | | | `maintenance_drop_off` | Device introduced into service after being removed for maintenance |
+| | | `agency_drop_off` | The administrative agency (ie, DOT) drops a device into the PROW using an admin code or similar | 
 | `reserved` | A customer reserves a device (even if trip has not started yet) | `user_pick_up` | Customer reserves device |
 | `unavailable` | A device is on the street but becomes unavailable for customer use | `maintenance` | A device is no longer available due to equipment issues |
 | | | `low_battery` | A device is no longer available due to insufficient battery |
 | `removed` | A device is removed from the street and unavailable for customer use | `service_end` | Device removed from street because service has ended for the day (if program does not operate 24/7) |
 | | | `rebalance_pick_up` | Device removed from street and will be placed at another location to rebalance service |
 | | | `maintenance_pick_up` | Device removed from street so it can be worked on |
+| | | `agency_pick_up` | The administrative agency (ie, DOT) removes a device using an admin code or similar |
 
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diff --git a/provider/status_changes.json b/provider/status_changes.json
index 167c42bf..76bb87a9 100644
--- a/provider/status_changes.json
+++ b/provider/status_changes.json
@@ -314,7 +314,8 @@
                           "service_start",
                           "user_drop_off",
                           "rebalance_drop_off",
-                          "maintenance_drop_off"
+                          "maintenance_drop_off",
+                          "agency_drop_off"
                         ]
                       }
                     }
@@ -359,7 +360,8 @@
                         "enum": [
                           "service_end",
                           "rebalance_pick_up",
-                          "maintenance_pick_up"
+                          "maintenance_pick_up",
+                          "agency_pick_up"
                         ]
                       }
                     }