diff --git a/history/summary.json b/history/summary.json
index 57bb9395a4..a655802768 100644
--- a/history/summary.json
+++ b/history/summary.json
@@ -376,10 +376,10 @@
     "url": "https://support.openfoodfacts.org",
     "icon": "https://icons.duckduckgo.com/ip3/support.openfoodfacts.org.ico",
     "slug": "support-platform",
-    "status": "up",
+    "status": "down",
     "uptime": "99.69%",
-    "uptimeDay": "98.48%",
-    "uptimeWeek": "98.96%",
+    "uptimeDay": "98.45%",
+    "uptimeWeek": "98.95%",
     "uptimeMonth": "98.61%",
     "uptimeYear": "99.69%",
     "time": 1369,
@@ -425,7 +425,7 @@
       "2023-11-13": 47,
       "2023-11-12": 35,
       "2023-11-11": 32,
-      "2023-11-10": 20
+      "2023-11-10": 7
     }
   },
   {