Automation for services like SERVICENOW

[MR-MELADA]

How can an automated process be implemented to integrate data between ServiceNow and OpenDCIM?
The goal is to develop an automated solution where data and processes from OpenDCIM, such as hardware asset management, infrastructure, and data center management, are synchronized with ServiceNow for incident, change, and configuration management purposes.
Are there existing APIs or workflows that support such an integration? If not, what are the best practices for designing a custom interface for this purpose, including methodologies for scheduling synchronization and ensuring data consistency across both platforms?

[alex001x]

hello
you can make a script that uses the opendcim API (get) to list your equipment and IP address, then use "servicenow" to query the network and then use the opendcim API (post) to return a result on (note) or an update on other data.
Warning If high security policy, it will be difficult to communicate with the API