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Images not visible with image manager #1332

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mewolari opened this issue Apr 12, 2014 · 23 comments
Closed

Images not visible with image manager #1332

mewolari opened this issue Apr 12, 2014 · 23 comments

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@mewolari
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I used opencart 1.5.6.1. Images were shown as in attachment 1.5.6.1.jpg

After upgrade to opencart 1.5.6.2, the images are not displayed anymore. Also not able to select images anymore. Using a clean install (only with demo shop) without any addons.

After that I completely removed everything and performed a clean install (only with demo shop) with 1.5.6.2, but same problem occurs.

1 5 6 2
1 5 6 1

@danielkerr
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replace the library/helper/utf.8.php file with the latest

@mewolari
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@danielkerr Thanks for your answer Daniel.

What files do you mean? I've found in /system/helper a utf8.php file. In /system/library no such file.

Where can I find the latest file you are referring to?

Joost

@egoody
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egoody commented Apr 12, 2014

I also have the same problem. also what ever folder you open the same blank image shows.

Elliott

@egoody
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egoody commented Apr 12, 2014

Hi

I have just copied system\helper\utf8.php from V1.5.6.1 to the server and now the image manager is working.

BUT not sure by copying this file make any more problems!!

Elliott

@DS-Matt
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DS-Matt commented Apr 12, 2014

@mewolari - go to the master branch on github and download the file - it was last modified in this commit (b3f6762)

@egoody you should be fine, clear your error log and then check the log again after you've modified some images to see if any errors occur (make sure your errors are being logged via your settings in the admin).

Best of Luck -

DS-MATT

@egoody
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egoody commented Apr 13, 2014

@DS-Matt - The link to the new file don't make image manager work.

I Will carry on use file from 1.5.6.1

Not sure this a 1.5.6.2 issues but sense upgrading i am getting a memory error

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4000 bytes) in /home/********/public_html/system/library/image.php on line 34

@DS-Matt
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DS-Matt commented Apr 13, 2014

That is a server error, you have a cap on file upload at 64 megabytes. Go in your php.INI file and modify the max_file_size setting.

@DS-Matt
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DS-Matt commented Apr 13, 2014

sorry it'S upload_max_file size

@egoody
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egoody commented Apr 13, 2014

@DS-Matt

I have spoken to the host and sorted it out already.

Any news on the utf8.php file?

@mewolari
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@DS-Matt
Using utf8.php from 1.5.6.1 solved the problem for me.

Using the version on github results in the same problem.

@PabloDinella
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Can someone help me?

I've replaced utf8.php but my image manager still looks like this:

problema1

And when I try to add any of that images that I uploaded above to a product:

problema2

@mewolari
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mewolari commented Oct 1, 2014

Ensure you have given the right permission for your folders. When I had the utf8.php problem, I didn't have the "permission denied".

@PabloDinella
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It seems to be all right. My version is 1.5.4, may an update resolve this?

@DS-Matt
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DS-Matt commented Oct 2, 2014

@PabloDinella -

What version of the code are you running? Do you have a 3rd party mod changing your image manager? My OC v1.5.5.x has a different image manager than the one you have in your screen shot (and I'm not aware there is a link in the admin to a tpl file for the image manager - the image manager should only be a pop up modal - in your image you have a breadcrumb that shows a link to the image manager but that's not in the default opencart that I'm aware of - but I could be wrong)!

If you have a 3rd part module installed, try removing it and if you have VQmod clear your vqcache then see if your problem still exists!

Best of luck!

DS-MATT

@PabloDinella
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@DS-Matt My version is 1.5.4, I saw it on the index.php, is there another way to confirm the version?

I looked into my Modules and there is none that changes the image manager... My image manager is under System -> Image Manager Page.

I tried to update to 2.0.0 but got a bunch of problems, with mysql and others, so I restored to original.

I will try that vQmod thing.

Thks!

@DS-Matt
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DS-Matt commented Oct 4, 2014

@PabloDinella -

The page you reference (system --> Image Manager Page) doesn't exist in Opencart's default code (you can see this by going to the demo.opencart.com site - it's still on V1.5.4.1) that page doesn't exist. You have a modification (either you or someone you had set up your site) installed that is most likely causing the problem.

As for updating to v2.0, I'd recommend you hire a developer to assist you in setting up or upgrading your store. A good place to find Opencart Developers is on the Opencart site under general support then visit the commercial support section and find your country http://www.opencart.com/index.php?route=support/support).

@Dhthakkar
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I have installed Opencart on my localhost by cloning it from Github. While I am trying to run it from localhost it is not showing any images on a website though all the images were there in a folder and I am also able to open all those images in the Image viewer.

@arnisjuraga
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Are you using 1.5 or 2.x OC?

@Dhthakkar
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@arnisjuraga Please elaborate it. I can not able to understand what you want to say.

@arnisjuraga
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Which Opencart version are you using? This issue is old one, and comments are done for version 1.5.
If you have downloaded latest Opencart from Git, then you should create a new issue.
Also include, are you using Windows or Linux

@osworx
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osworx commented Jan 5, 2017

And to both: discuss such in the forum, not here!

@Dhthakkar
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@arnisjuraga
I am using windows and I have downloaded new latest opencart. but leave it..

@choikinfat
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Just

chmod 777 -R image/

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