My background is in technical support and product integrations in the travel tech industry. Triaging the issues in products without the coding ability to fix them myself gave me the motivation to pursue a career in software development. This led me to complete the Makers Bootcamp and I am now searching for a role as a Junior developer.
I'm a hard working person who enjoys working as part of a team, I'm searching for a place where I can continue to grow my skills as a developer.
| Name | Description | Tech/tools |
|---|---|---|
| Acebook | Group Project. Social media web app based on Facebook. | Rails, Rspec, PostgreSQL, HTML/CSS, Heroku |
| Snake | A fun weekend solo project to build the popular mobile game, snake. | Javascript, HTML5 |
| Process Reviews Dashboard | Group Project. A site where programmers can request a process review, receive feedback on preset categories and see their progress in graphs | React, Express, PostgreSQL, Sequelize, Heroku |
| Spotify Web Player | A solo project aimed at allowing personalised web playback of songs from spotify, using the spotify SDK and API. Will be used as part of a smart home control screen when complete. | React |
Triptease (05/2019 to Present)
Product Implementation Manager
- Responsible for the implementation of scripts on hotel websites and set up of onsite marketing product configuration.
- Triaging of technical bugs to assist developers with fixing product issues.
- In September I moved to working part time as the sole Technical Support Specialist whilst I completed the Makers coding bootcamp.
| Languages | Technologies | Testing | Concepts | Tools |
|---|---|---|---|---|
| Javascript | React | RSpec | Agile | OS X |
| Ruby | Express | Jasmine | OO Design | Git |
| Python | jQuery | Pytest | MVC | Bootstrap |
| SQL | Rails | Capybara | TDD | TablePlus |
| HTML5 | Flask | Unittest | BDD | VSCode |
| CSS3 | PostgreSQL | RESTful APIs | ||
| Heroku | Remote Working | |||
| TravisCI | ||||
| Sinatra |
- Even before I had any coding experience, I was responsible for triaging bug tickets, identifying what part of the product had broken and sending it to the relevant development team. I am now the only technical support manager working on this.
- On the job experience of finding innovative solutions to client onsite marketing using targeted messaging in the hotel sector.
- Whilst completing the intensive Makers Bootcamp, I also maintained my part time position as the sole technical support manager for a travel tech SaaS company.
- Worked hard to maintain the balance of maximising my learning from Makers whilst also delivering fast solutions to technical errors for clients.
- In my previous role, I was responsible for working with the development team to design the Go Live process for clients purchasing a new Retargeting product.
- Proactively reached out to my local council to my local council and became the public representative of a project to build a new skatepark in my local village. Organising focus groups with users, looking over designs from construction companies and organising an opening event.
- OOP, TDD, MVC, DDD
- Agile/XP
- Ruby, Rails, JavaScript
- RSpec, Jasmine
- Psychology and Cognitive Neuroscience
- Grade: 2.1
- My first introduction to code was the analysis of Eye-Tracking Data using Python during dissertation research.
I'm an advanced open water scuba diver with a passion for both diving in the UK and abroad. On dry land you'll probably find me skateboarding or climbing.