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TTS issue within DLGaS (French LP) #105

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CarolineRey opened this issue Nov 7, 2022 · 2 comments
Open

TTS issue within DLGaS (French LP) #105

CarolineRey opened this issue Nov 7, 2022 · 2 comments
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@CarolineRey
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Can't hear TTS within the DLG in demo client (TTSaaS only tab works fine). French language.
Project: 14901 (TTS modality is on in my project)

I do see the following error:

image

Any idea?

Thanks.
Caroline-

@nirvanatikku
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To verify...

  • What experience simulation is selected?
  • Did you provide the appropriate channel name that has the nlg message segments?

@nirvanatikku nirvanatikku added the bug Something isn't working label Nov 8, 2022
@CarolineRey
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Hi Nirvana,

Simulate Experience: IVR: Voice & DTMF Input with Voice Output.

As regards channel names, I tried Default, Digital VA or IVR/Voice VA (channels that I have defined in my project and have TTS modality on). Can't hear any voice.

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