diff --git a/README.md b/README.md
index db22c07cd4333e..286f6f1e8f843c 100644
--- a/README.md
+++ b/README.md
@@ -19,13 +19,10 @@ policies, and releases are managed under an
**This project is bound by a [Code of Conduct][].**
-If you need help using or installing Node.js, please use the
-[nodejs/help](https://github.com/nodejs/help) issue tracker.
-
# Table of Contents
-* [Resources for Newcomers](#resources-for-newcomers)
+* [Support](#support)
* [Release Types](#release-types)
* [Download](#download)
* [Current and LTS Releases](#current-and-lts-releases)
@@ -39,25 +36,29 @@ If you need help using or installing Node.js, please use the
* [Collaborators](#collaborators)
* [Release Team](#release-team)
-## Resources for Newcomers
+## Support
+
+Node.js contributors have limited availability to address general support
+questions. Please make sure you are using a [currently-supported version of
+Node.js](https://github.com/nodejs/Release#release-schedule).
-### Official Resources
+When looking for support, please first search for your question in these venues:
-* [Website][]
+* [Node.js Website][]
* [Node.js Help][]
-* [Contributing to the project][]
-* IRC (node core development): [#node-dev on chat.freenode.net][]
+* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)
+* [Questions tagged 'node.js' on StackOverflow][]
+
+If you didn't find an answer in one of the venues above, you can:
-### Unofficial Resources
+* Join the **unofficial** [#node.js channel on chat.freenode.net][]. See
+ for more information.
-* IRC (general questions): [#node.js on chat.freenode.net][]. Please see
- for more information regarding the `#node.js` IRC
-channel.
+GitHub issues are meant for tracking enhancements and bugs, not general support.
-_Please note that unofficial resources are neither managed by (nor necessarily
-endorsed by) the Node.js TSC. Specifically, such resources are not
-currently covered by the [Node.js Moderation Policy][] and the selection and
-actions of resource operators/moderators are not subject to TSC oversight._
+Remember, libre != gratis; the open source license grants you the freedom to use
+and modify, but not commitments of other people's time. Please be respectful,
+and set your expectations accordingly.
## Release Types
@@ -582,11 +583,17 @@ Previous releases may also have been signed with one of the following GPG keys:
Information on the current Node.js Working Groups can be found in the
[TSC repository](https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md).
+### Contributing to Node.js
+
+* [Contributing to the project][]
+* IRC (node core development): [#node-dev on chat.freenode.net][]
+
[npm]: https://www.npmjs.com
-[Website]: https://nodejs.org/en/
+[Code of Conduct]: https://github.com/nodejs/TSC/blob/master/CODE_OF_CONDUCT.md
[Contributing to the project]: CONTRIBUTING.md
[Node.js Help]: https://github.com/nodejs/help
[Node.js Moderation Policy]: https://github.com/nodejs/TSC/blob/master/Moderation-Policy.md
-[#node.js on chat.freenode.net]: https://webchat.freenode.net?channels=node.js&uio=d4
+[Node.js Website]: https://nodejs.org/en/
+[Questions tagged 'node.js' on StackOverflow]: https://stackoverflow.com/questions/tagged/node.js
+[#node.js channel on chat.freenode.net]: https://webchat.freenode.net?channels=node.js&uio=d4
[#node-dev on chat.freenode.net]: https://webchat.freenode.net?channels=node-dev&uio=d4
-[Code of Conduct]: https://github.com/nodejs/TSC/blob/master/CODE_OF_CONDUCT.md