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doc: introduce a triager role
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The role helps triaging issue backlogs effectively
Fixes: #34054
Refs: nodejs/TSC#891

PR-URL: #34295
Reviewed-By: James M Snell <[email protected]>
Reviewed-By: Rich Trott <[email protected]>
Reviewed-By: Michaël Zasso <[email protected]>
Reviewed-By: Trivikram Kamat <[email protected]>
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gireeshpunathil authored and MylesBorins committed Jul 27, 2020
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Expand Up @@ -89,6 +89,22 @@ around it. Some contributors may have differing opinions about the issue,
including whether the behavior being seen is a bug or a feature. This discussion
is part of the process and should be kept focused, helpful, and professional.

The objective of helping with triaging issues (in core and help repos) is to
help reduce the issue backlog and keep the issue tracker healthy, while enabling
newcomers another meaningful way to get engaged and contribute.

Anyone with a reasonable understanding of Node.js programming and the
project's GitHub organization plus a few contributions to the project
(commenting on issues or PRs) can apply for and become a triager. Open a PR
on the README.md of this project with: i) a request to be added as a triager,
ii) the motivation for becoming a triager, and iii) agreement on reading,
understanding, and adhering to the project's [Code Of Conduct](https://github.com/nodejs/admin/blob/master/CODE_OF_CONDUCT.md).

The triage role enables the ability to carry the out most common triage
activities, such as applying labels and close/repoening/assigning issues.
For more information on the roles and permissions, see ["Permission levels for
repositories owned by an organization"](https://docs.github.com/en/github/setting-up-and-managing-organizations-and-teams/repository-permission-levels-for-an-organization#permission-levels-for-repositories-owned-by-an-organization).

## Resolving a Bug Report

In the vast majority of cases, issues are resolved by opening a Pull Request.
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