[Bug]: Cannot open video files shot on phone camera on web #2371
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literallyfiro
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Bug description
It seems like after the new major update from nextcloud 28 > 29, I'm not able to open video files anymore on the website. Both with Files and Memories. Specifically, only video files that come from the camera app on my Google Pixel 7. Every other video in my library works fine.
The following is the ffprobe output of the video file
This is the error that pops up while checking the nextcloud-apache container logs. Not sure if it's related to this, but it pops up every time I try to open the "broken" video files
Steps to reproduce
Expected behavior
It should play the video
Installation method
Official All-in-One appliance
Nextcloud Server version
29
Operating system
RHEL/CentOS
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
{ "system": { "one-click-instance": true, "one-click-instance.user-limit": 100, "memcache.local": "\\OC\\Memcache\\APCu", "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "default_phone_region": "IT", "appsallowlist": false, "check_data_directory_permissions": false, "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "password": "***REMOVED SENSITIVE VALUE***", "port": 6379 }, "overwritehost": "*REDACTED*", "overwriteprotocol": "https", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "*REDACTED*" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "29.0.2.2", "overwrite.cli.url": "https:\/\/*REDACTED*\/", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "maintenance": false, "loglevel": "2", "log_type": "file", "logfile": "\/var\/www\/html\/data\/nextcloud.log", "log_rotate_size": "10485760", "log.condition": { "apps": [ "admin_audit" ] }, "preview_max_x": 2048, "preview_max_y": 2048, "jpeg_quality": 60, "enabledPreviewProviders": { "1": "OC\\Preview\\Image", "2": "OC\\Preview\\MarkDown", "3": "OC\\Preview\\MP3", "4": "OC\\Preview\\TXT", "5": "OC\\Preview\\OpenDocument", "6": "OC\\Preview\\Movie", "7": "OC\\Preview\\Krita", "0": "OC\\Preview\\Imaginary" }, "enable_previews": true, "upgrade.disable-web": true, "mail_smtpmode": "smtp", "trashbin_retention_obligation": "auto, 30", "versions_retention_obligation": "auto, 30", "activity_expire_days": "30", "simpleSignUpLink.shown": false, "share_folder": "\/Shared", "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/", "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726", "updatedirectory": "\/nc-updater", "maintenance_window_start": 100, "allow_local_remote_servers": true, "davstorage.request_timeout": 3600, "htaccess.RewriteBase": "\/", "dbpersistent": false, "files_external_allow_create_new_local": false, "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "preview_imaginary_url": "***REMOVED SENSITIVE VALUE***", "preview_imaginary_key": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "2465", "mail_smtpauth": 1, "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpsecure": "ssl", "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-aarch64-musl", "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-aarch64", "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg", "memories.vod.ffprobe": "\/usr\/bin\/ffprobe", "memories.gis_type": 2, "data-fingerprint": "d3a8f8e269bbd042ca240f10ae6a4026", "memories.db.triggers.fcu": true, "auth.bruteforce.protection.enabled": true, "ratelimit.protection.enabled": true, "defaultapp": "" } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
{"reqId":"XqX85Cm0ZpH2ohIx7El7","level":3,"time":"2024-06-17T17:03:03+00:00","remoteAddr":"*REACTED*","user":"*REACTED*","app":"no app in context","method":"GET","url":"/ocs/v2.php/teams/resources/files/54525","message":"No provider found for id files","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0","version":"29.0.2.2","exception":{"Exception":"RuntimeException","Message":"No provider found for id files","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Teams/TeamManager.php","line":95,"function":"getProvider","class":"OC\\Teams\\TeamManager","type":"->","args":["files"]},{"file":"/var/www/html/core/Controller/TeamsApiController.php","line":84,"function":"getTeamsForResource","class":"OC\\Teams\\TeamManager","type":"->","args":["files","54525","*REACTED*"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->","args":["files","54525"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OC\\Core\\Controller\\TeamsApiController"],"listTeams"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OC\\Core\\Controller\\TeamsApiController"],"listTeams"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":338,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\TeamsApiController","listTeams",["OC\\AppFramework\\DependencyInjection\\DIContainer"],["files","54525","ocs.core.teamsapi.listteams"]]},{"file":"/var/www/html/ocs/v1.php","line":66,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/ocsapp/teams/resources/files/54525"]},{"file":"/var/www/html/ocs/v2.php","line":23,"args":["/var/www/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Teams/TeamManager.php","Line":77,"message":"No provider found for id files","exception":{},"CustomMessage":"No provider found for id files"}} {"reqId":"gXGLMxwIARgo7V89EYwQ","level":3,"time":"2024-06-17T17:03:03+00:00","remoteAddr":"*REACTED*","user":"*REACTED*","app":"no app in context","method":"GET","url":"/ocs/v2.php/teams/resources/files/54525","message":"No provider found for id files","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0","version":"29.0.2.2","exception":{"Exception":"RuntimeException","Message":"No provider found for id files","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Teams/TeamManager.php","line":95,"function":"getProvider","class":"OC\\Teams\\TeamManager","type":"->","args":["files"]},{"file":"/var/www/html/core/Controller/TeamsApiController.php","line":84,"function":"getTeamsForResource","class":"OC\\Teams\\TeamManager","type":"->","args":["files","54525","*REACTED*"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->","args":["files","54525"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OC\\Core\\Controller\\TeamsApiController"],"listTeams"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OC\\Core\\Controller\\TeamsApiController"],"listTeams"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":338,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\TeamsApiController","listTeams",["OC\\AppFramework\\DependencyInjection\\DIContainer"],["files","54525","ocs.core.teamsapi.listteams"]]},{"file":"/var/www/html/ocs/v1.php","line":66,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/ocsapp/teams/resources/files/54525"]},{"file":"/var/www/html/ocs/v2.php","line":23,"args":["/var/www/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Teams/TeamManager.php","Line":77,"message":"No provider found for id files","exception":{},"CustomMessage":"No provider found for id files"}} {"reqId":"G6tLd9h9cXE9VVO87iSk","level":3,"time":"2024-06-17T17:11:31+00:00","remoteAddr":"*REACTED*","user":"*REACTED*","app":"PHP","method":"GET","url":"/","message":"Optional parameter $userId declared before required parameter $path is implicitly treated as a required parameter at /var/www/html/custom_apps/deck/lib/Service/ConfigService.php#234","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0","version":"29.0.2.2","data":{"app":"PHP"}}Additional info
No response
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