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missing activity notification via email #3094

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brrrrrrrt opened this issue Mar 17, 2020 · 6 comments · Fixed by nextcloud/activity#437
Closed

missing activity notification via email #3094

brrrrrrrt opened this issue Mar 17, 2020 · 6 comments · Fixed by nextcloud/activity#437
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@brrrrrrrt
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Steps to reproduce

1.check if all invited users have enabled the checkbox for Mail at You were invited to a conversation or had a call within personal-settings->activity:
Bildschirmfoto von 2020-03-17 13-07-45

2.start a new conversation
3.add some local users as participants
4.create conversation
5.nobody ever gets the "promised" email

Expected behaviour

all users who have activated mail notifications within their activity settings should get email notifications

Actual behaviour

no emails are sent, notifications are only shown in the browser (stream, notification area), the checkbox for mail has no effect.

Talk app

Talk app version: 8.0.5

Server configuration

Operating system: Linux 4.19.0-6-amd64 #1 SMP Debian 4.19 x86_64

Webserver: Apache (fpm-fcgi)

Database: mysql 10.3.22

PHP version: 7.3.15-4+020200224.55+debian101.gbpbea824

Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, sodium, session, standard, cgi-fcgi, mysqlnd, PDO, xml, apcu, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, json, exif, memcache, msgpack, mysqli, pdo_mysql, apc, posix, readline, redis, shmop, SimpleXML, soap, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Phar, memcached, Zend OPcache

Nextcloud version: 18.0.2 - 18.0.2.2

List of activated apps:

Enabled:
 - accessibility: 1.4.0
 - activity: 2.11.0
 - admin_audit: 1.8.0
 - apporder: 0.9.0
 - bookmarks: 2.3.4
 - bruteforcesettings: 1.5.0
 - calendar: 2.0.2
 - cloud_federation_api: 1.1.0
 - comments: 1.8.0
 - contacts: 3.2.0
 - dav: 1.14.0
 - deck: 0.8.0
 - documentserver_community: 0.1.5
 - federatedfilesharing: 1.8.0
 - federation: 1.8.0
 - files: 1.13.1
 - files_external: 1.9.0
 - files_pdfviewer: 1.7.0
 - files_rightclick: 0.15.2
 - files_sharing: 1.10.1
 - files_trashbin: 1.8.0
 - files_versions: 1.11.0
 - files_videoplayer: 1.7.0
 - firstrunwizard: 2.7.0
 - impersonate: 1.5.0
 - issuetemplate: 0.6.0
 - logreader: 2.3.0
 - lookup_server_connector: 1.6.0
 - mail: 1.1.3
 - nextcloud_announcements: 1.7.0
 - notes: 3.2.0
 - notifications: 2.6.0
 - oauth2: 1.6.0
 - onlyoffice: 4.1.4
 - password_policy: 1.8.0
 - photos: 1.0.0
 - privacy: 1.2.0
 - provisioning_api: 1.8.0
 - serverinfo: 1.8.0
 - settings: 1.0.0
 - sharebymail: 1.8.0
 - socialsharing_email: 2.0.0
 - socialsharing_facebook: 2.0.0
 - spreed: 8.0.5
 - support: 1.1.0
 - survey_client: 1.6.0
 - systemtags: 1.8.0
 - tasks: 0.12.1
 - text: 2.0.0
 - theming: 1.9.0
 - twofactor_backupcodes: 1.7.0
 - updatenotification: 1.8.0
 - viewer: 1.2.0
 - workflowengine: 2.0.0
Disabled:
 - encryption
 - recommendations
 - user_ldap

Nextcloud configuration:

{
    "debug": false,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "my.funny-domain.com"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "18.0.2.2",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "forcessl": true,
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "asset-pipeline.enabled": false,
    "enable_previews": true,
    "preview_max_x": 1000,
    "preview_max_y": 1000,
    "preview_max_scale_factor": 100,
    "htaccess.RewriteBase": "\/",
    "loglevel": 2,
    "theme": "",
    "maintenance": false,
    "secret": "***REMOVED SENSITIVE VALUE***",
    "memcache.local": "\\OC\\Memcache\\APCu",
    "filelocking.enabled": "true",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "dbindex": 0,
        "timeout": 1.5
    },
    "enabledPreviewProviders": [
        "OC\\Preview\\Image",
        "OC\\Preview\\MP3",
        "OC\\Preview\\TXT",
        "OC\\Preview\\MarkDown",
        "OC\\Preview\\PDF",
        "OC\\Preview\\SVG"
    ],
    "trashbin_retention_obligation": "auto",
    "appstore.experimental.enabled": true,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "25",
    "overwrite.cli.url": "https:\/\/my.funny-domain.com",
    "updater.release.channel": "stable",
    "mysql.utf8mb4": true
}


email notification does work with other apps, e.g. if Mail is checked at A calendar event was modified. this is why i thought this might be the right place to report this issue, sorry if i am wrong...

@nickvergessen
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email notification does work with other apps, e.g. if Mail is checked at A calendar event was modified. this is why i thought this might be the right place to report this issue, sorry if i am wrong...

This was still a bug in the activity app, but that was impossible to know up front.

I fixed it in nextcloud/activity#437

@systems-levigo
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Is this just a bug in new conferences or in all activity notifications?

Currently we have the problem with Nextcloud 18 on all activity notifications. No emails are sent.

@brrrrrrrt
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i did not get notifications about calls and new conferences, but i did get emails on calendar changes.

after some hours without changing anything it seems i suddenly got emails about activity without any hint about what kind of activity, i think they were related to some calls i tried.

@nickvergessen
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after some hours without changing anything it seems i suddenly got emails about activity without any hint about what kind of activity, i think they were related to some calls i tried.

exactly. But that is fixed with the activity PR.

@systems-levigo
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So there are no issues with the other activity notifications?
We tested on 2 NC 18, test mail works, activity notifications do not work

@nickvergessen
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Normal activities work. If they don't for you, ask for help in the forum instead of high-jacking a talk issue ;)
https://help.nextcloud.com/

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3 participants