Folder icons disappeared

[dm-m]

Steps to reproduce

1. Install Nextcloud
2. Enable Theming
3. Observe empty places instead of folder icons

Expected behaviour

Folder icons should be visible.

Actual behaviour

Folder icons suddenly disappeared.

Server configuration

Operating system: Ubuntu 16.04.2 LTS

Web server: nginx/1.13.3

Database: MySQL

PHP version: 7.0

Nextcloud version: 12.0.3

Updated from an older Nextcloud/ownCloud or fresh install: updated from 11

Where did you install Nextcloud from: built-in Updater

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled: - activity: 2.5.2 - admin_audit: 1.2.0 - apporder: 0.4.0 - audioplayer: 2.1.0 - bookmarks: 0.10.1 - bruteforcesettings: 1.0.2 - calendar: 1.5.6 - comments: 1.2.0 - dav: 1.3.0 - deck: 0.2.4 - drawio: 0.8.8 - federatedfilesharing: 1.2.0 - federation: 1.2.0 - files: 1.7.2 - files_pdfviewer: 1.1.1 - files_reader: 1.0.4 - files_sharing: 1.4.0 - files_texteditor: 2.4.1 - files_trashbin: 1.2.0 - files_versions: 1.5.0 - files_videoplayer: 1.1.0 - firstrunwizard: 2.1 - gallery: 17.0.0 - issuetemplate: 0.2.2 - keeweb: 0.4.0 - logreader: 2.0.0 - lookup_server_connector: 1.0.0 - metadata: 0.5.0 - nextcloud_announcements: 1.1 - notifications: 2.0.0 - oauth2: 1.0.5 - password_policy: 1.2.2 - phonetrack: 0.0.5 - provisioning_api: 1.2.0 - richdocuments: 1.12.35 - serverinfo: 1.2.0 - sharebymail: 1.2.0 - spreed: 2.0.1 - spreedme: 0.3.11 - systemtags: 1.2.0 - tasks: 0.9.5 - theming: 1.3.0 - twofactor_backupcodes: 1.1.1 - twofactor_totp: 1.3.1 - updatenotification: 1.2.0 - weather: 1.5.0 - workflowengine: 1.2.0

Nextcloud configuration:

Config report

"system": { "instanceid": "octpyzdw2x0d", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***" ], "datadirectory": "\/var\/www\/nextcloud\/data", "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "12.0.3.3", "dbname": "nextcloud", "dbhost": "localhost", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "logtimezone": "UTC", "installed": true, "memcache.local": "\\OC\\Memcache\\APCu", "maintenance": false, "singleuser": false, "token_auth_enforced": false, "auth.bruteforce.protection.enabled": true, "knowledgebaseenabled": true, "enable_avatars": true, "allow_user_to_change_display_name": true, "theme": "", "loglevel": 2, "updater.release.channel": "stable" }

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser:
Google Chrome Version 60.0.3112.113 (Official Build) (64-bit)
Google Chrome Version 62.0.3202.62 (Official Build) (64-bit)

Operating system: Windows 10, Linux Mint 18.2 Sonya

There is no anything specific to the issue in the logs of nginx/nextcloud.

Chrome Elements Console is showing that the icon path is specified as /apps/theming/img/core/filetypes/folder.svg?v=8 , however there is no 'core' directory in the Nextcloud installation folder.

All was working good, however icons disappeared suddenly. Perhaps some plugin update broke normal visibility but I didn't notice it right after the update.

Disabling "Theming" plugin fixes the issue, as advised on Nextcloud forums, however that would be a temporary fix for me as I am actively using that plugin.

Thanks for your attention to this matter.

[blizzz]

however there is no 'core' directory in the Nextcloud installation folder.

I doubt that ;)

The folder icons are also being themed. Is there anything in the logs? Did you try to clear browser cache?

[dm-m]

Well, I meant there is no "core" in the directory nextcloud/apps/theming/img :)

There are app-dark.svg and app.svg in that folder only.

As I've said previously, there is nothing special in the logs, at least at a glance. Nginx log complaints about failed SSL handshake - too low version of TLS for some unauthorized client (I had configured TLS 1.2 only) and someone tried to access /.ssh/.id_rsa :)

Also Nextcloud log has one record for yesterday:

Level | App | Message
Error | appstoreFetcher | GuzzleHttp\Exception\ConnectException: cURL error 28: Connection timed out after 10001 milliseconds

0. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\ConnectException))

1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))

2. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(Array)

3. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)

4. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43:GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)

5. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))

6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))

7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 125: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))

8. /var/www/nextcloud/lib/private/Http/Client/Client.php - line 138: GuzzleHttp\Client->get('https //apps.ne...', Array)

9. /var/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php - line 99: OC\Http\Client\Client->get('https //apps.ne...', Array)

10. /var/www/nextcloud/lib/private/App/AppStore/Fetcher/AppFetcher.php - line 66: OC\App\AppStore\Fetcher\Fetcher->fetch('"2017-10-22 00 ...', '[{"id" "contact...')

11. /var/www/nextcloud/lib/private/App/AppStore/Fetcher/Fetcher.php - line 162: OC\App\AppStore\Fetcher\AppFetcher->fetch('"2017-10-22 00 ...', '[{"id" "contact...')

12. /var/www/nextcloud/lib/private/Installer.php - line 394: OC\App\AppStore\Fetcher\Fetcher->get()

13. /var/www/nextcloud/apps/updatenotification/lib/Notification/BackgroundJob.php - line 258: OC\Installer isUpdateAvailable('gallery', Object(OC\App\AppStore\Fetcher\AppFetcher))

14. /var/www/nextcloud/apps/updatenotification/lib/Notification/BackgroundJob.php - line 155:OCA\UpdateNotification\Notification\BackgroundJob->isUpdateAvailable('gallery')

15. /var/www/nextcloud/apps/updatenotification/lib/Notification/BackgroundJob.php - line 79:OCA\UpdateNotification\Notification\BackgroundJob->checkAppUpdates()

16. /var/www/nextcloud/lib/private/BackgroundJob/Job.php - line 59: OCA\UpdateNotification\Notification\BackgroundJob->run(NULL)

17. /var/www/nextcloud/lib/private/BackgroundJob/TimedJob.php - line 54: OC\BackgroundJob\Job->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))

18. /var/www/nextcloud/cron.php - line 124: OC\BackgroundJob\TimedJob->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))

19. {main}

One record on October 22:

Level | App | Message
Error | notifications | GuzzleHttp\Exception\ClientException: Client error response [url] https://push-notifications.nextcloud.com/notifications [status code] 400 [reason phrase] Bad Request

0. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Subscriber/HttpError.php - line 32: GuzzleHttp\Exception\RequestException create(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Message\Response))

1. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Event/Emitter.php - line 108: GuzzleHttp\Subscriber\HttpError->onComplete(Object(GuzzleHttp\Event\CompleteEvent), 'complete')

2. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 91: GuzzleHttp\Event\Emitter->emit('complete', Object(GuzzleHttp\Event\CompleteEvent))

3. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))

4. /var/www/nextcloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(Array)

5. /var/www/nextcloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)

6. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)

7. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))

8. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))

9. /var/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 150: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))

10. /var/www/nextcloud/lib/private/Http/Client/Client.php - line 204: GuzzleHttp\Client->post('https //push-no...', Array)

11. /var/www/nextcloud/apps/notifications/lib/Push.php - line 120: OC\Http\Client\Client->post('https //push-no...', Array)

12. /var/www/nextcloud/apps/notifications/lib/App.php - line 48: OCA\Notifications\Push->pushToDevice(Object(OC\Notification\Notification))

13. /var/www/nextcloud/lib/private/Notification/Manager.php - line 187: OCA\Notifications\App->notify(Object(OC\Notification\Notification))

14. /var/www/nextcloud/apps/updatenotification/lib/Notification/BackgroundJob.php - line 193: OC\Notification\Manager->notify(Object(OC\Notification\Notification))

15. /var/www/nextcloud/apps/updatenotification/lib/Notification/BackgroundJob.php - line 157: OCA\UpdateNotification\Notification\BackgroundJob->createNotifications('metadata', '0.6.0')

16. /var/www/nextcloud/apps/updatenotification/lib/Notification/BackgroundJob.php - line 79: OCA\UpdateNotification\Notification\BackgroundJob->checkAppUpdates()

17. /var/www/nextcloud/lib/private/BackgroundJob/Job.php - line 59: OCA\UpdateNotification\Notification\BackgroundJob->run(NULL)

18. /var/www/nextcloud/lib/private/BackgroundJob/TimedJob.php - line 54: OC\BackgroundJob\Job->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))

19. /var/www/nextcloud/cron.php - line 124: OC\BackgroundJob\TimedJob->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))

20. {main}

[dm-m]

Clearing browser cache didn't help either.

[blizzz]

the logged exceptions seem to result that some server (appstore perhaps) was not available, and are unrelated.

for the other, original part @juliushaertl do you have an idea?

[juliusknorr]

Chrome Elements Console is showing that the icon path is specified as /apps/theming/img/core/filetypes/folder.svg?v=8 , however there is no 'core' directory in the Nextcloud installation folder.

That is correct. It fetches the icon from a dynamic route /index.php/apps/theming/img/core/filetypes/folder.svg which is rewritten in your setup without the index.php.

I think this might be caused by some misconfiguration in your webserver config. Can you check if the icon is available when you open http://yoururl/index.php/apps/theming/img/core/filetypes/folder.svg

[dm-m]

@juliushaertl Very interesting, didn't know about a dynamic route. Yes, the icon is showed on the direct link.

Actually, you were correct: there was some misconfiguration. I checked a webserver config and found out that the root cause was in ngx_pagespeed setup. I played with its settings a bit, then recompiled nginx adding the module as dynamic rather than static and disabled it for the website.

Thank you for your assistance! Feel free to close the issue.

[blizzz]

thanks for updating us @dm-m!