[Bug]: Failed to write file contents: File with id "…" has not been found #31695

nickvergessen · 2022-03-24T09:59:15Z

⚠️ This issue respects the following points: ⚠️

This is a bug, not a question or a configuration/webserver/proxy issue.
This issue is not already reported on Github (I've searched it).
Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
I agree to follow Nextcloud's Code of Conduct.

Bug description

We have 2.440 Failed to write file contents: File with id "…" has not been found errors in our log file in the last 14 days

Steps to reproduce

People use nextcloud

Expected behavior

Nothing happens in the error log

Installation method

Manual installation

Operating system

Debian/Ubuntu

PHP engine version

PHP 7.4

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 22.2.3 to 22.2.4)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

Default user-backend (database)
LDAP/ Active Directory
SSO - SAML
Other

Configuration report

No response

List of activated Apps

c.nc.c

Nextcloud Signing status

No response

Nextcloud Logs

{
  "reqId": "PNGH1WcDNh8aMHfpSpxG",
  "level": 4,
  "time": "2022-03-24T09:41:26+00:00",
  "remoteAddr": "…",
  "user": "…",
  "app": "webdav",
  "method": "GET",
  "url": "/remote.php/dav/files/…",
  "message": "Failed to write file contents: File with id \"3079700\" has not been found.",
  "userAgent": "Mozilla/5.0 (Windows) mirall/…",
  "version": "23.0.3.2",
  "exception": {
    "Exception": "Sabre\\DAV\\Exception\\ServiceUnavailable",
    "Message": "Failed to write file contents: File with id \"3079700\" has not been found.",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/html/apps/dav/lib/Connector/Sabre/File.php",
        "line": 465,
        "function": "convertToSabreException",
        "class": "OCA\\DAV\\Connector\\Sabre\\File",
        "type": "->"
      },
      {
        "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php",
        "line": 85,
        "function": "get",
        "class": "OCA\\DAV\\Connector\\Sabre\\File",
        "type": "->"
      },
      {
        "file": "/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php",
        "line": 89,
        "function": "httpGet",
        "class": "Sabre\\DAV\\CorePlugin",
        "type": "->"
      },
      {
        "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
        "line": 472,
        "function": "emit",
        "class": "Sabre\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
        "line": 253,
        "function": "invokeMethod",
        "class": "Sabre\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
        "line": 321,
        "function": "start",
        "class": "Sabre\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/html/apps/dav/lib/Server.php",
        "line": 339,
        "function": "exec",
        "class": "Sabre\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/html/apps/dav/appinfo/v2/remote.php",
        "line": 35,
        "function": "exec",
        "class": "OCA\\DAV\\Server",
        "type": "->"
      },
      {
        "file": "/var/www/html/remote.php",
        "line": 166,
        "args": [
          "/var/www/html/apps/dav/appinfo/v2/remote.php"
        ],
        "function": "require_once"
      }
    ],
    "File": "/var/www/html/apps/dav/lib/Connector/Sabre/File.php",
    "Line": 708,
    "Previous": {
      "Exception": "OCP\\Files\\StorageNotAvailableException",
      "Message": "File with id \"3079700\" has not been found.",
      "Code": 0,
      "Trace": [
        {
          "file": "/var/www/html/apps/files_sharing/lib/SharedStorage.php",
          "line": 444,
          "function": "acquireLock",
          "class": "OC\\Files\\Storage\\FailedStorage",
          "type": "->"
        },
        {
          "file": "/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php",
          "line": 610,
          "function": "acquireLock",
          "class": "OCA\\Files_Sharing\\SharedStorage",
          "type": "->"
        },
        {
          "file": "/var/www/html/lib/private/Files/View.php",
          "line": 1964,
          "function": "acquireLock",
          "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
          "type": "->"
        },
        {
          "file": "/var/www/html/lib/private/Files/View.php",
          "line": 2079,
          "function": "lockPath",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "file": "/var/www/html/lib/private/Files/View.php",
          "line": 1151,
          "function": "lockFile",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "file": "/var/www/html/lib/private/Files/View.php",
          "line": 1005,
          "function": "basicOperation",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "file": "/var/www/html/apps/dav/lib/Connector/Sabre/File.php",
          "line": 463,
          "function": "fopen",
          "class": "OC\\Files\\View",
          "type": "->"
        },
        {
          "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php",
          "line": 85,
          "function": "get",
          "class": "OCA\\DAV\\Connector\\Sabre\\File",
          "type": "->"
        },
        {
          "file": "/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php",
          "line": 89,
          "function": "httpGet",
          "class": "Sabre\\DAV\\CorePlugin",
          "type": "->"
        },
        {
          "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
          "line": 472,
          "function": "emit",
          "class": "Sabre\\DAV\\Server",
          "type": "->"
        },
        {
          "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
          "line": 253,
          "function": "invokeMethod",
          "class": "Sabre\\DAV\\Server",
          "type": "->"
        },
        {
          "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
          "line": 321,
          "function": "start",
          "class": "Sabre\\DAV\\Server",
          "type": "->"
        },
        {
          "file": "/var/www/html/apps/dav/lib/Server.php",
          "line": 339,
          "function": "exec",
          "class": "Sabre\\DAV\\Server",
          "type": "->"
        },
        {
          "file": "/var/www/html/apps/dav/appinfo/v2/remote.php",
          "line": 35,
          "function": "exec",
          "class": "OCA\\DAV\\Server",
          "type": "->"
        },
        {
          "file": "/var/www/html/remote.php",
          "line": 166,
          "args": [
            "/var/www/html/apps/dav/appinfo/v2/remote.php"
          ],
          "function": "require_once"
        }
      ],
      "File": "/var/www/html/lib/private/Files/Storage/FailedStorage.php",
      "Line": 197,
      "Hint": "Storage is temporarily not available",
      "Previous": {
        "Exception": "OCP\\Files\\NotFoundException",
        "Message": "File with id \"3079700\" has not been found.",
        "Code": 0,
        "Trace": [
          {
            "file": "/var/www/html/apps/files_sharing/lib/SharedStorage.php",
            "line": 134,
            "function": "getPath",
            "class": "OC\\Files\\View",
            "type": "->"
          },
          {
            "file": "/var/www/html/apps/files_sharing/lib/SharedStorage.php",
            "line": 503,
            "function": "init",
            "class": "OCA\\Files_Sharing\\SharedStorage",
            "type": "->"
          },
          {
            "file": "/var/www/html/lib/private/Files/Storage/Wrapper/Jail.php",
            "line": 482,
            "function": "getWrapperStorage",
            "class": "OCA\\Files_Sharing\\SharedStorage",
            "type": "->"
          },
          {
            "file": "/var/www/html/apps/files_sharing/lib/SharedStorage.php",
            "line": 443,
            "function": "resolvePath",
            "class": "OC\\Files\\Storage\\Wrapper\\Jail",
            "type": "->"
          },
          {
            "file": "/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php",
            "line": 610,
            "function": "acquireLock",
            "class": "OCA\\Files_Sharing\\SharedStorage",
            "type": "->"
          },
          {
            "file": "/var/www/html/lib/private/Files/View.php",
            "line": 1964,
            "function": "acquireLock",
            "class": "OC\\Files\\Storage\\Wrapper\\Wrapper",
            "type": "->"
          },
          {
            "file": "/var/www/html/lib/private/Files/View.php",
            "line": 2079,
            "function": "lockPath",
            "class": "OC\\Files\\View",
            "type": "->"
          },
          {
            "file": "/var/www/html/lib/private/Files/View.php",
            "line": 1151,
            "function": "lockFile",
            "class": "OC\\Files\\View",
            "type": "->"
          },
          {
            "file": "/var/www/html/lib/private/Files/View.php",
            "line": 1005,
            "function": "basicOperation",
            "class": "OC\\Files\\View",
            "type": "->"
          },
          {
            "file": "/var/www/html/apps/dav/lib/Connector/Sabre/File.php",
            "line": 463,
            "function": "fopen",
            "class": "OC\\Files\\View",
            "type": "->"
          },
          {
            "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php",
            "line": 85,
            "function": "get",
            "class": "OCA\\DAV\\Connector\\Sabre\\File",
            "type": "->"
          },
          {
            "file": "/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php",
            "line": 89,
            "function": "httpGet",
            "class": "Sabre\\DAV\\CorePlugin",
            "type": "->"
          },
          {
            "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
            "line": 472,
            "function": "emit",
            "class": "Sabre\\DAV\\Server",
            "type": "->"
          },
          {
            "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
            "line": 253,
            "function": "invokeMethod",
            "class": "Sabre\\DAV\\Server",
            "type": "->"
          },
          {
            "file": "/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php",
            "line": 321,
            "function": "start",
            "class": "Sabre\\DAV\\Server",
            "type": "->"
          },
          {
            "file": "/var/www/html/apps/dav/lib/Server.php",
            "line": 339,
            "function": "exec",
            "class": "Sabre\\DAV\\Server",
            "type": "->"
          },
          {
            "file": "/var/www/html/apps/dav/appinfo/v2/remote.php",
            "line": 35,
            "function": "exec",
            "class": "OCA\\DAV\\Server",
            "type": "->"
          },
          {
            "file": "/var/www/html/remote.php",
            "line": 166,
            "args": [
              "/var/www/html/apps/dav/appinfo/v2/remote.php"
            ],
            "function": "require_once"
          }
        ],
        "File": "/var/www/html/lib/private/Files/View.php",
        "Line": 1773
      }
    },
    "CustomMessage": "--"
  },
  "id": "623c3f5d8fc46"
}

Additional info

No response

The text was updated successfully, but these errors were encountered:

PVince81 · 2022-03-24T10:41:46Z

likely related to oc_share entries with the wrong owner, see #30791

there were some cases I analyzed that seemed to be connected to that

CamZie · 2022-11-03T10:02:17Z

Same issue here on Nextcloud version 24.0.6.1. We have moved a shared folder to another folder and after that we received this error. Re-creating the shares also does not help. Is there a workaround for this at the moment?

PVince81 · 2022-11-03T11:15:41Z

you can use this upcoming command to repair such cases: #32211

CamZie · 2022-11-04T07:38:59Z

you can use this upcoming command to repair such cases: #32211

Thanks! upgrading to version 25 fixed the issue or us.

PVince81 · 2022-11-04T08:19:18Z

@nickvergessen do you still see those errors in recent logs ? we did run the repair command a few weeks ago on c.nc.com

nickvergessen · 2022-11-04T08:23:04Z

No entry since 23rd October at least

hanserasmus · 2023-01-11T08:24:11Z

I am also having this issue. I have upgraded my instance to latest stable (25.0.2), ran the new command, but the problem is still there. This is really annoying, because it seems because of this "fatal" error on this one file, the sync client does not sync other files. Is there a way to get rid of this?

szaimen · 2023-01-23T13:38:35Z

Hi, please update to 24.0.9 or better 25.0.3 and report back if it fixes the issue. Thank you!

My goal is to add a label like e.g. 25-feedback to this ticket of an up-to-date major Nextcloud version where the bug could be reproduced. However this is not going to work without your help. So thanks for all your effort!

If you don't manage to reproduce the issue in time and the issue gets closed but you can reproduce the issue afterwards, feel free to create a new bug report with up-to-date information by following this link: https://github.com/nextcloud/server/issues/new?assignees=&labels=bug%2C0.+Needs+triage&template=BUG_REPORT.yml&title=%5BBug%5D%3A+

nickvergessen · 2023-01-23T14:58:28Z

Not in our current log, so assuming it's fixed.

hanserasmus · 2023-01-23T15:08:09Z

I was on 25.0.3. It seems after running the command, the file was placed back in my user space. The error in the log still persisted, but I was this time around to manually delete the file and then the error disappeared.

Thanks again.

pReya · 2023-04-18T12:17:52Z

Having the same problem here under Nextcloud 25.0.5. Tried running the occ maintenance:repair-share-owner, yet I just got Found no shares with invalid share owner.

So I'm not sure how to fix this. Any other ideas?

nickvergessen added bug 1. to develop Accepted and waiting to be taken care of feature: filesystem feature: files labels Mar 24, 2022

PVince81 mentioned this issue Mar 24, 2022

Moving share in/out of another one doesn't update uid_owner in some cases #30791

Closed

13 tasks

szaimen added needs info 0. Needs triage Pending check for reproducibility or if it fits our roadmap and removed 1. to develop Accepted and waiting to be taken care of labels Jan 23, 2023

nickvergessen closed this as completed Jan 23, 2023

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[Bug]: Failed to write file contents: File with id "…" has not been found #31695

[Bug]: Failed to write file contents: File with id "…" has not been found #31695

nickvergessen commented Mar 24, 2022

PVince81 commented Mar 24, 2022

CamZie commented Nov 3, 2022 •

edited

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PVince81 commented Nov 3, 2022

CamZie commented Nov 4, 2022

PVince81 commented Nov 4, 2022

nickvergessen commented Nov 4, 2022

hanserasmus commented Jan 11, 2023

szaimen commented Jan 23, 2023

nickvergessen commented Jan 23, 2023

hanserasmus commented Jan 23, 2023

pReya commented Apr 18, 2023

[Bug]: Failed to write file contents: File with id "…" has not been found #31695

[Bug]: Failed to write file contents: File with id "…" has not been found #31695

Comments

nickvergessen commented Mar 24, 2022

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

PVince81 commented Mar 24, 2022

CamZie commented Nov 3, 2022 • edited Loading

PVince81 commented Nov 3, 2022

CamZie commented Nov 4, 2022

PVince81 commented Nov 4, 2022

nickvergessen commented Nov 4, 2022

hanserasmus commented Jan 11, 2023

szaimen commented Jan 23, 2023

nickvergessen commented Jan 23, 2023

hanserasmus commented Jan 23, 2023

pReya commented Apr 18, 2023

CamZie commented Nov 3, 2022 •

edited

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