Appstore / update server is slow or unavailable

[pieter-groeneweg]

this is second day in a row, It seems the appstor is unavailable>>

my setup can see there is an update available 19.0.4 but is not able to see the appstore. no checks.

I had no issues when I updated from 19.0.2 to 19.0.3 then al was ok.

full error message:

[appstoreFetcher] Warning: Could not connect to appstore: cURL error 28: Connection timed out after 60001 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)

GET /ocs/v2.php/apps/updatenotification/api/v1/applist/19.0.4.2
from xxx.xxx.xxx.xxx by uuuuuu at 2020-10-10T17:09:27+02:00

[nursoda]

This affects all versions using the app store including NC 20. In my opinion, this is a design flaw.

Nextcloud settings/apps must stay functional no matter whether apps.nextcloud.com is available, slow or unavailable – because one not only updates apps there, but also may want to deactivate one or restrict an app to a certain group.

If the app store is not responsive (enough), settings/apps should report (after less than a minute) that the update check is temporarily unavaliable.

@pieter-groeneweg Maybe you want to rephrase your title accordingly.

[scroggi]

+1 I agree with @nursoda! This needs to be refactored such that local app management remains available and performant, even if the remote app store is down. Simple language notification that the app store is down would be nice, too.

[kesselb]

Closing in favour of #14926. Pull requests are always welcome ;) The error message might be different but code (to be changed / refactored) is the same.

[founderio]

@kesselb is there a status page for outages like this? Something like https://www.githubstatus.com/ which can be linked to in error messages so people don't accidentally DDoS your appstore via F5...

[kesselb]

I'm not aware of anyone.

[pieter-groeneweg]

Without some lay men terms explanation..I can't make any chocolate of all...... is it up or is it down?

[kesselb]

It seems there are some issues with a critical server. There is nothing you can do. Reschedule the update to next week.

[pieter-groeneweg]

@kesselb, That is all I needed to know.. Tx.

[founderio]

@kesselb Are you in a position to get people to think about creating such a status page or is this something that should be reported in an issue tracker somewhere? Not sure if this would fit nextcloud/server repo since it is about nextcloud.com, not the app itself..

[kesselb]

I'm not.

https://github.com/nextcloud/nextcloud.com is the website repository.