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Getting libcurl error while trying to install app #12345

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NK308 opened this issue Nov 8, 2018 · 2 comments
Closed

Getting libcurl error while trying to install app #12345

NK308 opened this issue Nov 8, 2018 · 2 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

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@NK308
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NK308 commented Nov 8, 2018

Steps to reproduce

Install new nextcloud server and try to download and activate some apps (contacts and calendar).

Actual behaviour

On top of the download button the following error message appears:
"cURL error 60: SSL certificate problem: unable to get local issuer certificate (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)"

Server configuration

Operating system: Raspbian stretch

Web server: nginx/1.10.3

Database: mysql Ver 15.1 Distrib 10.1.23-MariaDB, for debian-linux-gnueabihf (armv7l) using readline 5.2

PHP version: PHP 7.0.30-0+deb9u1

Nextcloud version: 14.0.3

Updated from an older Nextcloud/ownCloud or fresh install: Fresh install

Where did you install Nextcloud from: Zip file from official webpage

Signing status:

Signing status No errors have been found.

List of activated apps:

App list

Enabled:

  • accessibility: 1.0.1
  • activity: 2.7.0
  • cloud_federation_api: 0.0.1
  • comments: 1.4.0
  • dav: 1.6.0
  • federatedfilesharing: 1.4.0
  • federation: 1.4.0
  • files: 1.9.0
  • files_pdfviewer: 1.3.2
  • files_sharing: 1.6.2
  • files_texteditor: 2.6.0
  • files_trashbin: 1.4.1
  • files_versions: 1.7.1
  • files_videoplayer: 1.3.0
  • firstrunwizard: 2.3.0
  • gallery: 18.1.0
  • logreader: 2.0.0
  • lookup_server_connector: 1.2.0
  • nextcloud_announcements: 1.3.0
  • notifications: 2.2.1
  • oauth2: 1.2.1
  • password_policy: 1.4.0
  • provisioning_api: 1.4.0
  • serverinfo: 1.4.0
  • sharebymail: 1.4.0
  • support: 1.0.0
  • survey_client: 1.2.0
  • systemtags: 1.4.0
  • theming: 1.5.0
  • twofactor_backupcodes: 1.3.1
  • updatenotification: 1.4.1
  • workflowengine: 1.4.0
    Disabled:
  • admin_audit
  • encryption
  • files_external
  • user_external
  • user_ldap

Nextcloud configuration:

Config report

{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"nk.no-ip.org"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"version": "14.0.3.0",
"overwrite.cli.url": "https://nk.no-ip.org",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true
},
"apps": {
"accessibility": {
"enabled": "yes",
"installed_version": "1.0.1",
"types": ""
},
"activity": {
"enabled": "yes",
"installed_version": "2.7.0",
"types": "filesystem"
},
"backgroundjob": {
"lastjob": "12"
},
"cloud_federation_api": {
"enabled": "yes",
"installed_version": "0.0.1",
"types": "filesystem"
},
"comments": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": "logging"
},
"core": {
"installedat": "1541657273.7871",
"lastcron": "1541660788",
"lastupdateResult": "[]",
"lastupdatedat": "1541660785",
"oc.integritycheck.checker": "[]",
"public_files": "files_sharing/public.php",
"public_webdav": "dav/appinfo/v1/publicwebdav.php",
"scss.variables": "7a173342cb0e112d3b11053e87e64a8e",
"vendor": "nextcloud"
},
"dav": {
"enabled": "yes",
"installed_version": "1.6.0",
"types": "filesystem"
},
"federatedfilesharing": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": ""
},
"federation": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": "authentication"
},
"files": {
"cronjob_scan_files": "500",
"enabled": "yes",
"installed_version": "1.9.0",
"types": "filesystem"
},
"files_pdfviewer": {
"enabled": "yes",
"installed_version": "1.3.2",
"types": ""
},
"files_sharing": {
"enabled": "yes",
"installed_version": "1.6.2",
"types": "filesystem"
},
"files_texteditor": {
"enabled": "yes",
"installed_version": "2.6.0",
"types": ""
},
"files_trashbin": {
"enabled": "yes",
"installed_version": "1.4.1",
"types": "filesystem,dav"
},
"files_versions": {
"enabled": "yes",
"installed_version": "1.7.1",
"types": "filesystem,dav"
},
"files_videoplayer": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": ""
},
"firstrunwizard": {
"enabled": "yes",
"installed_version": "2.3.0",
"types": "logging"
},
"gallery": {
"enabled": "yes",
"installed_version": "18.1.0",
"types": ""
},
"logreader": {
"enabled": "yes",
"installed_version": "2.0.0",
"ocsid": "170871",
"types": ""
},
"lookup_server_connector": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "authentication"
},
"nextcloud_announcements": {
"enabled": "yes",
"installed_version": "1.3.0",
"types": "logging"
},
"notifications": {
"enabled": "yes",
"installed_version": "2.2.1",
"types": "logging"
},
"oauth2": {
"enabled": "yes",
"installed_version": "1.2.1",
"types": "authentication"
},
"password_policy": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": ""
},
"provisioning_api": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": "prevent_group_restriction"
},
"serverinfo": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": ""
},
"sharebymail": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": "filesystem"
},
"support": {
"enabled": "yes",
"installed_version": "1.0.0",
"types": ""
},
"survey_client": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": ""
},
"systemtags": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": "logging"
},
"theming": {
"enabled": "yes",
"installed_version": "1.5.0",
"types": "logging"
},
"twofactor_backupcodes": {
"enabled": "yes",
"installed_version": "1.3.1",
"types": ""
},
"updatenotification": {
"enabled": "yes",
"installed_version": "1.4.1",
"types": "",
"update_check_errors": "0"
},
"workflowengine": {
"enabled": "yes",
"installed_version": "1.4.0",
"types": "filesystem"
}
}
}

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Firefox 63.0

Operating system: Ubuntu 18.04

Logs

There doesn't any entries appear in /var/log/nginx/error.log

@nextcloud-bot
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GitMate.io thinks possibly related issues are #9853 (No route to host when trying to install an app), #11644 (Getting 503 Error While Trying to Access the Shared File), #11092 (Can't install any app), #10301 (Errors on relatively new install), and #11074 (TypeError: "data is undefined" when trying to install an app).

@skjnldsv skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019
@skjnldsv
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Related to external ssl certs, not to nextcloud :)

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