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Can not delete the FOLDER left in "All Files" after deleting the folder using External Storage App #11729

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AnnieSixgun opened this issue Oct 10, 2018 · 6 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug feature: external storage needs info stale Ticket or PR with no recent activity

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@AnnieSixgun
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Steps to reproduce

  1. Create a folder using the NC External Storage App
  2. Delete the Folder you just created using the External Storage App, using the App
  3. The Folder is removed from the External Storages App
  4. The Folder created has not been deleted from the ALL FILES section of NC
  5. The Folder can not be deleted from the ALL FILES section
  6. The menu attached to the folder is missing several functions including a delete just as if NC still thinks it is a valid External Storage Folder

Expected behaviour

The Folder should have been deleted completely from all locations

Actual behaviour

The folder is removed from the External Storages App but not the All Files section of NC

Server configuration

Operating system:
linux
Web server:
UNRAID
Database:
mariadb
PHP version:

Nextcloud version: (see Nextcloud admin page)
14
Updated from an older Nextcloud/ownCloud or fresh install:
fresh install
Where did you install Nextcloud from:
Linuxserver.io
Signing status:

Signing status . ``` Login as admin user into your Nextcloud and access http://example.com/index.php/settings/integrity/failed paste the results here. .```

List of activated apps:

App list . ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder .```

Nextcloud configuration:

Config report . ``` If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your Nextcloud installation folder

or

Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
.```

Are you using external storage, if yes which one: local/smb/sftp/...
local
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
no

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:
firefox
Operating system:
linux

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here
@nextcloud-bot
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GitMate.io thinks possibly related issues are #10547 (Cannot restore deleted files saved on external storage), #6347 (Cannot enable External storage support), #8931 (external folder can not be shared with delete permissions), #9170 (redirect), and #8241 (image).

@AnnieSixgun
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Thanks for the response, but
10547 - IF I could delete the Folder in the first place I could try this
6347 - if I could not enable External Storage, I could not have created the LOCAL Folder
8931 - I can delete a file within the local Folder created
9170 (redirect) - ?
8241 (image) - ?

It "appears" as if the External Storage App removes the FOLDER from the External Storage App but not the All Files part of NC

@tomtomas99911
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Yes, i am facing this issue too.

@AnnieSixgun AnnieSixgun changed the title Can not delete folders created with External Storage App Can not delete the FOLDER left in "All Files" after deleting the folder using External Storage App Oct 22, 2018
@0x90v1
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0x90v1 commented Dec 18, 2018

Any update regarding this issue? Also have that issue now using to current version of nextcloud

@skjnldsv skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019
@skjnldsv
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Still occurring ?

@ghost
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ghost commented May 10, 2020

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

@ghost ghost added the stale Ticket or PR with no recent activity label May 10, 2020
@ghost ghost closed this as completed May 24, 2020
This issue was closed.
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