Bookmarks app not working

[ghost]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

After installation Bookmarks app and opening it app window flashes and is saving/loading properly bookmarks.

Steps to reproduce

1.Installing Bookmark app.
2. Click app icon in the main panel.

Expected behavior

Flashing app screen in the web browser.

App should load its screen properly and saving it properly.

Nextcloud Server version

28

Operating system

None

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

[github-actions]

Hello 👋

Thank you for taking the time to open this issue with the bookmarks app. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and have been maintaining this software the last few years. I currently work for Nextcloud but maintain this app
in my free time, because it is not an official Nextcloud product. My day job at Nextcloud is pretty awesome but sadly leaves me with
less time for side projects like this one than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
collaborate to make this software better. For everyone.
Thus, if you can, you could also look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself. (Also see our Code of Conduct. Really.)

I look forward to working with you on this issue
Cheers 💙

[joshtrichards]

Hi @mczarnecki1986 - I cannot reproduce this behavior.

You'll need to troubleshoot a bit by checking your browser inspector, particularly the Console and Network tabs.

Depending on what's going on, you may also need to dig a bit deeper into your Nextcloud setup to rule out a configuration matter.

You didn't really give us much to go on, so I'll also suggest a few other things to check/try:

• Have you tried other browsers?
• Make sure you address any errors or warnings under Administration settings->Overview
• Check your Nextcloud log
• Make sure you're update with the most recent 28.0.x maintenance release

The help forum may be a good channel to troubleshoot this further: https://help.nextcloud.com

[ehrt74]

hello, i'm getting flashing bookmarks too. when i first opened the bookmarks tab before uploading any bookmarks there were a lot of flashing grey bars (probably instead of a view of the bookmarks?) in the main panel. Then i imported my bookmarks and nothing changed in the main panel (still flashing bars). Some information about the bookmarks seems to have been imported correctly because on the left i can see the tags. i've attached a log file nc-8661489522212849254.nextcloud-ionos.com-1728202331190.log from chrome showing java script problems

the log file reader in nextcloud complains about sql problems:
log.json

client operating system: fedora 40
client browser: chrome 129
host operating system: Linux 5.15.0-119-generic x86_64 (everything i can find out)
host php version: 8.2.19
host nextcloud version: (according to status.php)
{ "installed": true, "maintenance": false, "needsDbUpgrade": false, "version": "28.0.7.5", "versionstring": "28.0.7 Enterprise", "edition": "", "productname": "Nextcloud", "extendedSupport": false }

[marcelklehr]

Column not found: 1054 Unknown column '' in 'field list'

What database and database version is this?

[ehrt74]

according to admin/serverinfo:

Art: mysql

Version: 10.5.22

Größe: 47,6 MB

[marcelklehr]

That's likely mariadb then, not original mysql

[marcelklehr]

Did you make any changes leading up to this, that might have caused this? An update to mariadb v10.6 might help, but I can't guarantee it.

[marcelklehr]

Also, could you enable debug mode in nextcloud and send the error log entry again?

[m2lr]

Hello.

I have the same problems with the Bookmarks app. My bookmarks are also flashing, but the categories are displayed. Just like @mczarnecki1986 and @ehrt74.
I have a managed Nextcloud instance from Ionos.

I have not made any changes. It stopped working from one day to the next. Nextcloud does not give any errors in the logs apart from the bookmarks app.

In the admin area, the test images from Screenly, ScreenshotMachine etc. are all not loaded.

The collection of information about the added pages is disabled. The maximum allowed number of bookmarks per account is unlimited.

PHP 8.2.19
MySQL 10.5.22

The synchronization with Floccus also fails.

I look forward to working with you on this issue.
Thank you very much

error_log_formated.txt
error_log_raw.txt

[marcelklehr]

@m2lr could you set the log level in nextcloud to debug and send the error log entry again? This will add more information to it.

[m2lr]

@marcelklehr Here you go! Thanks for your support.
The file is too large to upload, so I shared via OneDrive.
https://1drv.ms/u/c/3e737e321a836710/EatkQNbcYQRNguyUV1WtRLcBcDX0WQlZLOuP4wI7l7DZgQ?e=GZHRZ2

[marcelklehr]

Mh, some information is still missing from the log entry :/

[m2lr]

Unfortunately, since it is a managed instance, I cannot change the log level.

[marcelklehr]

Can you ask IONOS to look into this perhaps?

[marcelklehr]

I've contacted IONOS myself, let's see if we can get to the bottom of this